Mani Cartwright
Gold Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist and Bartender
Tallebudgera Surf Club
Tallebudgera, Qld
2023.06 - Current
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted and directed visitors to appropriate personnel and answered average of 30 calls and emails daily.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Bartender
Surfers Paradise SLSC
Surfers Paradise, Qld
2023.02 - 2023.06
- Trained new bartenders on drink preparation and upselling techniques.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Balanced daily registers and generated sales reports for management.
Commercial Cleaner
Metro Cleaning
Kingscliff, NSW
2022.04 - 2023.02
- Serviced, cleaned and restocked restrooms.
- Replenished supply of hand soap, paper towels and other consumables.
- Reported any damages or malfunctions observed while performing duties to supervisor.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Monitored building security and safety by locking doors or avoiding hazards.
Cocktail Bartender
Coral Sea Resort
Airlie Beach, Whitsundays, QLD
2022.07 - 2022.08
- Developed speciality cocktail menus seasonally based on popular ingredients or themes.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Ensured all drinks were prepared correctly according to recipes and standards.
- Assisted in training new bartenders on proper drink mixing techniques and customer service skills.
Online Personal Shopper
Woolworths
Elanora, Qld
2021.08 - 2022.04
- Operated cash register to process payments from customers accurately and efficiently.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
RSA & RSG -
Clear To Work
2023-01
Cert IV - Hospitality Administration And Management
Work Training
2019-01
Cert II - Business Studies
Tafe NSW
2014-01
Skills
- Administrative Support
- Data Entry
- Scheduling Appointments
- Mail Distribution
- Payment Processing
- Food Service
- Customer Service
- Engaging Personality
- Outgoing Personality
- Cash Register Operation
Certification
- Full Drivers License
- IV Hospitality
- II Business Studies
- RSA & RSG
References
References available upon request.
Timeline
Receptionist and Bartender
Tallebudgera Surf Club
2023.06 - Current
Bartender
Surfers Paradise SLSC
2023.02 - 2023.06
Cocktail Bartender
Coral Sea Resort
2022.07 - 2022.08
Commercial Cleaner
Metro Cleaning
2022.04 - 2023.02
Online Personal Shopper
Woolworths
2021.08 - 2022.04
RSA & RSG -
Clear To Work
Cert IV - Hospitality Administration And Management
Work Training
Cert II - Business Studies
Tafe NSW