Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist and Bartender
Tallebudgera Surf Club
Tallebudgera, Qld
06.2023 - Current
Greeted visitors entering establishment to determine nature and purpose of visit.
Greeted and directed visitors to appropriate personnel and answered average of 30 calls and emails daily.
Remained calm and poised during busy periods, promoting great customer service to guests.
Performed opening and closing duties including restocking supplies.
Developed good working relationships with fellow employees through effective communication.
Bartender
Surfers Paradise SLSC
Surfers Paradise, Qld
02.2023 - 06.2023
Trained new bartenders on drink preparation and upselling techniques.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Worked in close collaboration with team members to ensure customers received high-quality service.
Effectively multitasked within fast-paced environment.
Balanced daily registers and generated sales reports for management.
Commercial Cleaner
Metro Cleaning
Kingscliff, NSW
04.2022 - 02.2023
Serviced, cleaned and restocked restrooms.
Replenished supply of hand soap, paper towels and other consumables.
Reported any damages or malfunctions observed while performing duties to supervisor.
Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
Monitored building security and safety by locking doors or avoiding hazards.
Cocktail Bartender
Coral Sea Resort
Airlie Beach, Whitsundays, QLD
07.2022 - 08.2022
Developed speciality cocktail menus seasonally based on popular ingredients or themes.
Made friendly conversation with customers to provide enjoyable bar experience.
Ensured all drinks were prepared correctly according to recipes and standards.
Assisted in training new bartenders on proper drink mixing techniques and customer service skills.
Online Personal Shopper
Woolworths
Elanora, Qld
08.2021 - 04.2022
Operated cash register to process payments from customers accurately and efficiently.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
RSA & RSG -
Clear To Work
01-2023
Cert IV - Hospitality Administration And Management
Work Training
01-2019
Cert II - Business Studies
Tafe NSW
01-2014
Skills
Administrative Support
Data Entry
Scheduling Appointments
Mail Distribution
Payment Processing
Food Service
Customer Service
Engaging Personality
Outgoing Personality
Cash Register Operation
Certification
Full Drivers License
IV Hospitality
II Business Studies
RSA & RSG
References
References available upon request.
Timeline
Receptionist and Bartender
Tallebudgera Surf Club
06.2023 - Current
Bartender
Surfers Paradise SLSC
02.2023 - 06.2023
Cocktail Bartender
Coral Sea Resort
07.2022 - 08.2022
Commercial Cleaner
Metro Cleaning
04.2022 - 02.2023
Online Personal Shopper
Woolworths
08.2021 - 04.2022
RSA & RSG -
Clear To Work
Cert IV - Hospitality Administration And Management