Mani Sharma
Aintree,VIC
Summary
At Heidelberg Materials Australia Pty Ltd, I excelled as an Agitator Driver, enhancing customer satisfaction by ensuring on-time deliveries and proactively communicating potential delays, reducing support calls. Skilled in route planning and safety compliance, I adeptly managed concrete transportation, demonstrating a strong commitment to safety and exceptional customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Agitator Driver
Heidelberg Materials Australia Pty Ltd
Moonah, Tasmania
06.2023 - 02.2025
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Worked safely when accessing work sites, unloading concrete and exiting construction areas.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Communicated regularly with dispatch regarding route changes or delays due to traffic or weather conditions.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Performed vehicle inspections and regular maintenance.
- Kept detailed records related to deliveries including quantity of loads delivered per day.
- Ensured that all safety procedures were followed during loading and unloading of materials.
- Operated agitator truck to transport concrete from batch plant to construction sites.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Verified load capacity and weight distribution prior to departure.
- Checked region-specific road laws and made sure vehicles were road ready.
- Followed regular schedule of pickups for individual customers and groups.
Skills
- Route planning
- Vehicle inspection
- Load verification
- Safety compliance
- Concrete transportation
- Customer service
Certification
- ● HeavyCombination Tasmanian Driver’s License
- ● Working with vulnerable Certification
- ● WhiteCard
References
References available upon request.
Timeline
Agitator Driver
Heidelberg Materials Australia Pty Ltd
06.2023 - 02.2025
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