Mani Somaia
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
13
13
years of professional experience
Work History
Principal Data Analyst
MYOB
11.2022 - Current
- Work with Executive leadership team to scope data requirements
- Working with and managing a team for dashboard deployments from vision and creation to rollout and delivery.
- Conduit between our analytics team and line of business leadership to deliver value in analytics
- Being part of a leadership team and working to improve team engagement, plan meetings and OKRs
- Closely collaborated with project members to identify and quickly address problems.
- Planned and arranged meetings with internal stakeholders, enabling parties to meet and discuss project progress
- Delivery of quarterly OKRs
Senior Data Analyst
MYOB
02.2021 - 11.2022
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Mapped current business and operational processes and recommended areas for improvement.
- Researched and compiled tailored monthly analytics and reports for senior management with Tableau/Power BI
- Mentor & Coach Junior Analysts with the development of their data insight skills
Data Visualisation Analyst
MYOB
11.2019 - 02.2021
- Created and automated data visualizations to present insights and tell compelling stories.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Developed tables, views and materialized views using SQL.
- Transformed project data requirements into project data models.
- Designed and developed schema data models.
Workforce Resource Planner
MYOB
09.2018 - 11.2019
- SQL, Excel & Tableau reporting to identify ways other departments can improves their process which drive call demand
- Build Tableau dashboards for intra-department reporting
- Forecasting, Scheduling, Capacity Planning
- Cross-Functional Meetings with Sales, Marketing, Product Development and Senior Stakeholders to recommend strategic initiatives, process improvements, FTE headcount, and advice on when new software should be released
Workforce Reporting Analyst
First State Super
07.2014 - 09.2018
- Accurately complete all required quarterly, monthly and weekly reports in line with agreed deadlines
- Find ways to improve existing reports by making them quicker to update, reduce the likelihood of error and making the data easier to understand
- Develop new reporting and dashboards to give the business greater visibility of performance within the Service Centre and business insights into member and employer interactions via the Service Centre and communicate these with stakeholders
- Make recommendations around how best to measure performance
- Forecasting, Scheduling, Capacity Planning and Recruitment Recommendations
Team Leader
Mercer Australia
05.2011 - 03.2014
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Implemented new working processes to deliver multiple improvements.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
Education
HND - Business & Finance
Salford University
Manchester 09.2001
Skills
- People Management / Team Leadership
- Experienced in Business Intelligence (Tableau, Power Bi)
- SQL Expertise (DBT, Snowflake, MSSQL)
- Workforce Management
- Executive-Level Presentations
- Project Management
- Technical Design Documentation
- Operations Management
Additional Information
Additional employment information available upon request
Timeline
Principal Data Analyst
MYOB
11.2022 - Current
Senior Data Analyst
MYOB
02.2021 - 11.2022
Data Visualisation Analyst
MYOB
11.2019 - 02.2021
Workforce Resource Planner
MYOB
09.2018 - 11.2019
Workforce Reporting Analyst
First State Super
07.2014 - 09.2018
Team Leader
Mercer Australia
05.2011 - 03.2014
HND - Business & Finance
Salford University
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