Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Manik Dev Pokharel

Sydney

Summary

Analytical and detail-oriented graduate with a Bachelor's in Information Technology and hands-on experience in data analysis, reporting, and audience insights. Skilled in Python, SQL, Excel, and data visualization tools like Power BI and Tableau. Strong communicator with a passion for media and digital trends, eager to contribute to data-driven decision-making in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Gaming Attendant

West HQ
03.2023 - Current
  • Delivered high-level customer service and performed technical troubleshooting on gaming machines.
  • Logged and resolved machine errors; collaborated with tech support for complex fixes.
  • Gained exposure to Excel for logging incidents and completing welfare check records.

Information Technology Support Intern

IBuild Building Solutions
01.2025 - 04.2025
  • Streamlined operations using Zapier automation for email and data workflow.
  • Supported the team with basic IT troubleshooting and website content updates.
  • Assisted in CRM and Excel database management.

Data Analyst

Sydney Language Solutions
10.2024 - 12.2024
  • Designed interactive dashboards in Power BI for student registration trends.
  • Cleaned, analyzed, and visualized Excel data for student enrolment and course performance.
  • Supported data extraction and reporting tasks until company closure.

Data Analytics and Visualization Internship

Accenture
07.2024 - 09.2024
  • Cleaned, analyzed, and visualized 7 datasets using Python (pandas, NumPy, Matplotlib).
  • Identified key content trends for a hypothetical social media client, advising on strategy.
  • Created PowerPoint presentations & video reports for stakeholders.

Education

Bachelor of Information Technology -

Crown Institute of Higher Education
01.2025

Skills

  • Programming & Analysis: Python (Pandas, NumPy, Matplotlib, Seaborn, Plotly, Folium), SQL, Excel (PivotTables, VLOOKUP, formulas)
  • Data Visualization: Power BI, Tableau
  • Automation & Tools: Zapier, GitHub, Zapier Automation, Google Sheets
  • Web Development: HTML, CSS, JavaScript, Bootstrap
  • Other Tools: Microsoft Office Suite, SIEM tools, Packet Sniffing

Certification

  • Meta Data Analyst Professional Certificate (Coursera, Sep 2024) → https://coursera.org/share/dedd41dc26bbe14412bc1ed4bd7fda99
  • Google Cybersecurity Specialization Certificate (Coursera, July 2024) → https://coursera.org/share/d2e2a7fae1ddb220bb3a4a3342ef503d

Timeline

Information Technology Support Intern

IBuild Building Solutions
01.2025 - 04.2025

Data Analyst

Sydney Language Solutions
10.2024 - 12.2024

Data Analytics and Visualization Internship

Accenture
07.2024 - 09.2024

Gaming Attendant

West HQ
03.2023 - Current

Bachelor of Information Technology -

Crown Institute of Higher Education

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Manik Dev Pokharel