Manila Shakya
Panania
Summary
Accomplished Sales Team Leader with a proven track record at The Goodguys Discount Warehouse, excelling in team management and sales planning. Mastered relationship selling and sales coaching, significantly expanding customer base and surpassing sales targets. Known for motivating teams to peak performance and fostering key client relationships, enhancing customer satisfaction and retention.
Overview
17
17
years of professional experience
Work History
Sales Team Leader
The Goodguys Discount Warehouse
06.2012 - Current
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
- Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
- Supported stores conducting sales promotions and special events.
Customer Service
Banana Joes Foodworks
12.2007 - 06.2012
- Delivered exemplary customer service and warmly greeted guests.
- Trained newly hired employees on routine tasks and customer service.
- Built lasting relationships with clients through outstanding customer service interactions.
Education
Bachelor Of Humanitarian - Social Work
B&S Untiversity
Kathmandu,Nepal01.2006
Skills
- Team Management
- Sales Presentations
- Sales Coaching
- Motivation Techniques
- Objection handling
- Sales Planning
Timeline
Sales Team Leader
The Goodguys Discount Warehouse
06.2012 - Current
Customer Service
Banana Joes Foodworks
12.2007 - 06.2012
Bachelor Of Humanitarian - Social Work
B&S Untiversity
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