Manimala Maniam
Sydney,Australia
Summary
To obtain a position that will enable me to use my strong organizational skills and ability to work with people as well as learn and enhance my knowledge. Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 4 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Overview
9
9
years of professional experience
Work History
Supervisor/Senior Barista
Pottery Green Bakers
09.2019 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Receptionist
Ascot Motor Inn
02.2015 - 07.2019
- Supervising staff
- Responsible for charging guests online and updating database
- Dealing with issues in a professional and diplomatic manner.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Ferringhi International Inn
06.2018 - 07.2019
- Checking in local and international guests
- Efficient cash handling.
Education
Bachelors - Network Security, Information Technology
TAFE
11.2023
Diploma - Network Security, Information Technology
TAFE
06.2019
Cert IV - Network Security, Information Technology
TAFE
St Leonards, NSW12.2018
Cert III - Network Security, Information Technology
TAFE
St Leonards, NSW07.2018
High School Education - Secondary Education
Mount Carmel Girls Secondary School
06.2014
Skills
- Organization
- Basic Math
- Quality Assurance
- Fluent in English and Tamil
- Conflict Resolution
- Organization and Time Management
Languages
English
Tamil
Hobbies and Interests
- Art
- Travelling
- Reading
Timeline
Supervisor/Senior Barista
Pottery Green Bakers
09.2019 - Current
Receptionist
Ferringhi International Inn
06.2018 - 07.2019
Receptionist
Ascot Motor Inn
02.2015 - 07.2019
Bachelors - Network Security, Information Technology
TAFE
Diploma - Network Security, Information Technology
TAFE
Cert IV - Network Security, Information Technology
TAFE
Cert III - Network Security, Information Technology
TAFE
High School Education - Secondary Education
Mount Carmel Girls Secondary School
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