Maninderjeet Kaur
Mulgrave,VIC
Summary
Experienced and results-oriented Licensed Real Estate Agent with over 4 years of expertise in property management, leadership, and client relations. Proven track record as a Senior Property Manager and Team Leader at Goldbank Real Estate, managing a diverse portfolio of residential and commercial properties while ensuring operational excellence. Adept at leading teams, optimizing operational efficiency, and maintaining high levels of stakeholder satisfaction. Strong negotiator with demonstrated success in lease agreements, dispute resolution, and performance improvement. Focused on continuous growth and delivering exceptional results.
Diligent [Desired Position] with solid history in managing diverse property portfolios. Successfully led teams to maintain high occupancy rates and tenant satisfaction. Demonstrated expertise in lease negotiation and property maintenance.
Seasoned [Job Title] bringing proven skills in negotiating, preparing and finalizing [Type] agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Developed skills in fast-paced property management environment, looking to transition into new field. Expertise in tenant relations and lease management with solid experience in property maintenance coordination. Seeking opportunities to leverage these transferable skills in new and challenging role.
Overview
4
4
years of professional experience
Work History
Senior Property Manager & Team Leader
Goldbank Real Estate
09.2022 - Current
- Managed a portfolio of residential and commercial properties, overseeing daily operations, tenant relations, and maintenance while ensuring compliance with legal regulations
- Led, mentored, and coached a team of property managers, enhancing collaboration and performance through structured training and guidance
- Successfully represented over 35 VCAT cases, achieving favourable outcomes for rental providers, with some cases listed on AustLII for future reference
- Negotiated and administered lease agreements, renewals, and terminations, ensuring profitability and high tenant retention
- Conducted property inspections and coordinated repairs, ensuring properties met all safety and legal requirements
- Developed and maintained strong relationships with clients, contractors, and tenants, delivering a high level of service and satisfaction
- Utilized property management software to track maintenance requests, rent payments, and lease details, improving efficiency
- Implemented process improvements that streamlined operations and reduced costs, contributing to increased profitability
- Stayed informed on real estate market trends and legal regulations, offering expert guidance to clients and tenants
- Conducted market analysis to advise on competitive pricing strategies, improving property occupancy rates
- Led internal audits to ensure compliance with company processes and up-to-date record keeping
- Participated in the hiring panel for property managers and leasing agents, contributing to team expansion and growth
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Streamlined property management processes for improved efficiency and cost savings.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Improved overall operational efficiency by implementing new software solutions for work order management and communication purposes.
- Generated professional networks by engaging in professional, industry and government organizations.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Property Manager
Goldbank Real Estate
07.2021 - 08.2022
- Managed a diverse portfolio of residential and commercial properties, ensuring high occupancy rates, timely rent collection, and compliance with budgets
- Handled day-to-day operations, including property inspections, tenant communication, and maintenance coordination
- Negotiated lease agreements, renewals, and disputes, enhancing profitability while maintaining strong landlord-tenant relations
- Collaborated with the management team on property marketing strategies, increasing property visibility and attracting new tenants
- Prioritized and managed tasks effectively to ensure on-time completion of work and deliver exceptional service
- Assisted in structuring real estate deals and coordinated with internal teams to ensure timely execution and compliance
Education
Diploma in Property Services - Entry Education
Rep Certificate -
Real Estate Institute of Australia (REAA)
Bachelors of Chemical Engineering -
J.N.E.C
Skills
- Service Quality Improvement
- Marketing Skills
- Regulatory Understanding
- Oral Communication
- Written Communication
- Attention to Detail
- Interpersonal Skills
- Negotiation Skills
- Cooperation
- Teamwork
- Proactive Planning
- Organizational Skills
- Adaptability
- Confidentiality
- Sound Judgment
- Property Management
- Lease Negotiations
- Tenant Relations
- Contract Negotiations
- Budgeting
- Financial Reporting
- Maintenance Coordination
- Vendor Relations
- Contractor Relations
- Conflict Resolution
- Team Leadership
- Compliance Knowledge
- Regulatory Knowledge
- Portfolio Optimization
- Strategic Planning
- Execution
- Lease management
- Staff supervision
- Eviction process
- Property management experience
- Real estate laws
- Regulatory compliance
- Property management expertise
- Property inspections
- Customer service
Accomplishments
- Successfully represented over 35 VCAT cases, achieving favourable outcomes for rental providers, with some cases listed on AustLII for future reference.
- Promoted from Property Manager to Snr.Property Manager within one year due to exceptional performance and leadership capabilities, with a subsequent promotion to Senior Property Manager & Team Leader.
- Reduced operational expenses by 12% through cost-effective management practices and renegotiation of vendor contracts.
- Consistently exceeded property occupancy and tenant satisfaction targets, contributing to an increase in overall revenue.
- Implemented a property inspection protocol that improved maintenance response times by 15%, enhancing tenant satisfaction and preserving property value.
- Recognized for outstanding leadership and the successful management of cross-functional teams, driving operational success.
Professional Development
- Property Management Conference (PPM), Gold Coast, 04/2024
- AREC (Australasian Real Estate Conference), Gold Coast, 04/2023
Alias
Mona Kaur
Timeline
Senior Property Manager & Team Leader
Goldbank Real Estate
09.2022 - Current
Property Manager
Goldbank Real Estate
07.2021 - 08.2022
Rep Certificate -
Real Estate Institute of Australia (REAA)
Bachelors of Chemical Engineering -
J.N.E.C
Diploma in Property Services - Entry Education
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