Manipal Singh
Summary
Dynamic Duty officer and Yard supervisor with a vast experience and proven track record in compliance management and safety training. Recognized for exceptional customer service and adept at problem-solving under pressure. Strong leadership skills foster team coordination and enhance operational efficiency, ensuring seamless yard operations and service delivery.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Yard Supervisor/ Duty officer
Burwood Depot
03.2017 - Current
- Experienced Yard supervisor and Duty officer responsible for daily depot and yard operations and coordinated bus delivery.
- Supportive team member with strong work ethics with focus towards safety while ensuring service delivery.
- Ensured compliance with Tfnsw safety regulations and Transit systems policies.
- Coordinated different depots across region 6 with excellent knowledge of TIMS operations
- Vast experience of handling pressure situations while keeping calm demeanor
- Strongly willing to obtain and adapt to the new training programs
- Awarded a certificate of commendation for providing excellent customer service as Duty Officer.
- Exhibited problem-solving skills by leading team in overcoming challenges.
- Trained staff on safety protocols and best practices for equipment use.
Education
Bachelor in Information Technology -
Australian Catholic University
North Sydney 06.2005 - 05.2008
Skills
- Yard operations
- Compliance management
- Incident reporting
- Safety training
- Team coordination
- Customer service
- Problem solving
- Leadership development
- Pressure management
- Schedule coordination
- Emergency response
- Workplace safety
- Problem-solving aptitude
Accomplishments
- Certificate of commendation for excellent customer service as Duty officer
Timeline
Yard Supervisor/ Duty officer
Burwood Depot
03.2017 - Current
Bachelor in Information Technology -
Australian Catholic University
06.2005 - 05.2008