Customer Service Representative
Romanios Pizza
Perth, WA
06.2024 - 08.2024
- Assisted customers in resolving product and service inquiries with a focus on delivering high-quality support.
- Processed transactions, returns, and exchanges accurately, ensuring compliance with company policies.
- Maintained a strong knowledge of products and services to provide informed recommendations to customers.
- Handled customer complaints effectively, using problem-solving skills to find suitable solutions.
- Managed customer accounts, processed orders, and tracked shipments to ensure timely delivery.
- Trained new employees on customer service protocols and company policies, contributing to team development.
- Collected customer feedback to identify trends and improve service quality.
