Diligent professional offering food handling experience and focus on quality service. Skilled in managing ingredient preparation and kitchen organization. Dedicated to providing exceptional, consistent service to customers.
Overview
4
4
years of professional experience
Work History
Kitchen Assistant
Radisson Hotel
Kathmandu, Nepal
09.2022 - 03.2023
Assist with food preparation and cooking.
Food deliveries and putting them into the store.
Washing and cleaning dishes, and other equipment.
Maintaining cleanliness and performing sanitization at the workplace.
Disposing of kitchen waste and rubbish correctly.
Checking the expiry dates of all food stocks.
Restocked items as needed throughout the day in order to maintain sufficient levels.
Organized storage areas to facilitate ease of access when retrieving supplies or ingredients for menu items.
Assisted chefs with line cooking during busy periods in the restaurant.
Prepared salads and other cold foods according to established recipes.
Prepared food items consistently following recipe cards and production and portion standards.
Customer Service Provider
GEMS International Consultancy
Kathmandu, Nepal
04.2019 - 08.2022
Greet and welcome customers and guests.
Checking customers in and out.
Assist customers with appointment booking and cancellations.
Answering and transferring phone calls.
Developed relationships with customers through friendly interactions while providing assistance.
Maintained up-to-date knowledge of products and services offered by the company.
Responded to customer complaints and concerns in an efficient manner.
Performed data entry tasks related to orders and customer information.
Resolved customer inquiries via telephone, email, or face-to-face interactions.