Manish Koirala
Bellbird Park,QLD
Summary
Eager to leverage the comprehensive skills and knowledge acquired through the Advanced Diploma program to contribute effectively to innovative projects and solutions within the IT industry. Seeking an entry-level position where I can apply my theoretical understanding in practical scenarios, while continuously learning and growing alongside experienced professionals.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Bundaleer Lodge Nursing Home
2021.12 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Customer Service
Kids Digz
2020.03 - 2020.11
- Respond to customer inquiries via phone, email, chat, or social media.
- Resolve customer complaints and issues.
- Provide information about products and services.
- Process orders, returns, and exchanges.
- Excellent verbal and written communication.
- Active listening to understand customer needs.
- Creative thinking to find effective solutions.
- Prioritizing issues based on urgency.
Education
Advanced Diploma - Telecommunication Network Engineering
Milcom Institute of Technology
02.2023
High School Certificate - Management Major In Computer Science
Nepal Mega College
Kathmandu, Nepal12.2018
Skills
- Remote Support
- Project Planning
- LAN/WAN
- IP Addressing
- Active Directory Management
- Network Troubleshooting DHCP, DNS, TCP/IP
- Wireless Networking
- Network Design
- Device Installation
- User Support
- Office 365
Languages
Nepali
Native or Bilingual
English
Native or Bilingual
Hindi
Full Professional
Additional Information
- Australian Valid Driver's Licence
- NDIS Screening Check
- Work with Children Check
- Covid-19 Vaccination
Timeline
Certified Nursing Assistant
Bundaleer Lodge Nursing Home
2021.12 - Current
Customer Service
Kids Digz
2020.03 - 2020.11
Advanced Diploma - Telecommunication Network Engineering
Milcom Institute of Technology
High School Certificate - Management Major In Computer Science
Nepal Mega College
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