Manish Shrestha
Sydney,NSW
Summary
Dedicated restaurant supervisor with proven skills in customer service, employee training, and inventory management. Committed to enhancing team performance and operational efficiency.
Overview
3
3
years of professional experience
Work History
Restaurant Supervisor
Lilong by Taste of Shanghai
Mount Druitt, NSW
04.2024 - Current
- Assisted in managing daily restaurant operations and staff schedules.
- Monitored food quality and service standards to ensure customer satisfaction.
- Trained new employees on restaurant policies and procedures.
- Handled customer inquiries and resolved issues promptly and professionally.
- Coordinated inventory management to maintain stock levels efficiently.
- Implemented safety protocols to ensure a clean and safe dining environment.
- Collaborated with chefs to streamline meal preparation processes effectively.
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Kept operations in compliance with food safety regulations.
- Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
Restaurant Waiter
Lilong by Taste of Shanghai
Mount druitt, NSW
01.2023 - 03.2024
- Took food and drink orders accurately from customers.
- Delivered orders promptly while ensuring customer satisfaction.
- Assisted in maintaining cleanliness of dining areas and tables.
- Provided menu information and answered customer inquiries.
- Greeted and seated guests in a welcoming manner.
- Collaborated with kitchen staff to coordinate order timing.
- Handled cash transactions and processed payments efficiently.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
Education
Bachelor of Business in Hospitality - Hospitality Management
Canterbury Institute of Management
Darlinghurst, NSWSkills
- Customer service
- Team building
- Employee training
- Inventory management
- Food safety compliance
- Conflict resolution
- Alcohol awareness
- Garnishing drinks
- Liquor restocking
- Bar equipment use
- Responsible alcohol service
References
References available upon request.
Timeline
Restaurant Supervisor
Lilong by Taste of Shanghai
04.2024 - Current
Restaurant Waiter
Lilong by Taste of Shanghai
01.2023 - 03.2024
Bachelor of Business in Hospitality - Hospitality Management
Canterbury Institute of Management