Chit Myat Noe Michelle
UAE,Dubai
Summary
Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service.
Overview
12
12
years of professional experience
Work History
Head Hostess(Restaurant)
Queen Elizabeth 2 managed by Accor
02.2023 - 05.2024
- Provided information about the menu items, specials, and restaurant policies.
- Ensured customer satisfaction by providing exceptional service throughout the dining experience.
- Trained new hostesses on proper table setup, seating procedures, and guest interactions.
- Coordinated reservations for special events such as birthday parties and anniversaries.
- Checked identification of guests when necessary to verify age requirements for certain menu items or alcoholic beverages.
- Conducted regular inventories of supplies needed for hosting duties.
- Reconciled cash drawers at end of shift to ensure accuracy.
Hostess
Jovee - Japanese & European Restaurant(IN front of Burj Khalifa)
01.2022 - 01.2023
- Greeting customers come in and go out
- Cash handling ability and well knowledge about micros
- Strong customer service skill
- Handling customer complaints
- Doing opening and closing duties as needed
- Doing as a cashiering duties as well when needed
- Helps fellow team members and other departments wherever necessary to maintain positive working relationships
- Strongly knowledge about menu and have sharp skill to upselling.
Business Development Manager
Tetra Ace Co Ltd
09.2020 - 01.2022
- Conducted research on industry trends, competitor activities, and customer needs.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Researched target markets to understand the needs of current and potential customers.
Marketing Manager
CLMV distribution group Cooperate
01.2020 - 08.2020
- Created content for promotional materials, including brochures, flyers, and websites.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Coordinated with external vendors to produce promotional items such as t-shirts and mugs.
- Tracked budgets for all marketing initiatives and provided regular updates.
Marketing Supervisor
She Bank
12.2015 - 11.2019
- Supervised a team of marketing professionals in the development of projects.
- Conducted competitive analysis to determine pricing strategies and market trends.
Sales Officer
Korean Air
11.2012 - 02.2015
- Provided exceptional customer service throughout the entire sales process.
- Collaborated with marketing team members to create compelling content.
Education
B. A (English) -
Dagon University
01.2012
QCF Level-5 ABE UK -
01.2012
Skills
- Working experiences of MS Office software
- Guest Relations Management
- Team Management
- Price memorization
- High-volume dining
- Dining crew workflow optimization
- Effective customer upselling
- Restaurant software proficiency
Timeline
Head Hostess(Restaurant)
Queen Elizabeth 2 managed by Accor
02.2023 - 05.2024
Hostess
Jovee - Japanese & European Restaurant(IN front of Burj Khalifa)
01.2022 - 01.2023
Business Development Manager
Tetra Ace Co Ltd
09.2020 - 01.2022
Marketing Manager
CLMV distribution group Cooperate
01.2020 - 08.2020
Marketing Supervisor
She Bank
12.2015 - 11.2019
Sales Officer
Korean Air
11.2012 - 02.2015
B. A (English) -
Dagon University
QCF Level-5 ABE UK -
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