Manisha Choudhary

WebForms to MVC Framework Conversion

• Acted as the Business Analyst for multiple internally developed roles including CRM Manager, Customer Success (CSO), Business Development (BDM), and System Administration platforms.
• Led regular meetings and workshops with senior management and business stakeholders to understand objectives, prioritise features, and confirm scope.
• Conducted functional discussions and walkthroughs with developers, clarifying requirements, logic, edge cases, and expected system behaviour.
• Owned end-to-end functional specifications for internal systems with 500+ functionalities, defining workflows, validations, permissions, and business rules.
• Provided detailed design and UI guidance, documenting what each button, field, and action performs to ensure accurate development.
• Gathered, analysed, and documented requirements for the migration of legacy WebForms applications to an MVC framework.
• Supported Agile delivery through backlog refinement, sprint discussions, UAT coordination, and release support.
• Investigated live production issues, performed root cause analysis, and worked with developers to deliver timely fixes.
• Created user guides and functional documentation to support internal users post-release.

(Enterprise Analytics & BI Delivery)

• Designed and delivered Power BI dashboards including KPI, trend, and time-intelligence reports, translating business questions into clear, actionable visual insights.
• Partnered closely with stakeholders to gather reporting and dashboard requirements, refine metrics, and align visualisations with business objectives.
• Performed SQL-based data extraction and validation, ensuring dashboards reflected accurate and meaningful business outcomes.
• Communicated analytical results to non-technical stakeholders, explaining insights, trends, and dashboard usage to support informed decision-making.
• Published Power BI reports, managed user access and permissions, and ensured data security and governance standards were maintained.
• Conducted user training and knowledge-sharing sessions, enabling teams to independently interpret dashboards and increasing overall report adoption and utilisation.
• Supported continuous improvement by identifying opportunities to enhance reporting efficiency, usability, and analytical depth.