Manisha Khatri
Auburn,NSW
Summary
Skilled in providing excellent customer interactions, managing orders, and maintaining high standards of safety and hygiene. Strong communicator with the ability to work independently or collaboratively in fast-paced environments. Demonstrates a solid work ethic, quick adaptability to new tasks, and holds First Aid and CPR certification. Committed to delivering quality service and supporting team success.
Overview
8
8
years of professional experience
Work History
Waitress
Arabella Lebanese Restaurent
01.2025 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Served fresh juices, smoothies, acai bowls, and gelatos, ensuring quality and customer satisfaction
Team Leader
Boost Juice
01.2023 - 08.2025
- Assisted customers with menu selections, answered questions about ingredients, and pricing.
- Operated cash register accurately and efficiently.
- Received deliveries from vendors including checking off invoices against actual merchandise received.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Food Handler
Sofra Kebab
07.2024 - 09.2024
- Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
- Prepared chips, salads, rolled kebab, refilled sauces
Waiting Staff Member
Sydney Portugal Community Club
07.2023 - 12.2023
- Assisted with seating arrangements for larger groups.
- Delivered food and drinks to tables in a timely manner.
Customer Service Representative
Himalayan Java Coffee
02.2018 - 03.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor's of Information Technology -
Gateway Business School
Burwood, NSW03.2025
Skills
- POS System Operation
- First Aid & CPR certified
- Fluent in Nepali, English, Hindi and Written Communication
- Ms Office, Word, Excel, Powerpoint, Pivot table, video editing, Website Design
- Good sportsmanship abilities
- Team leadership and coordination
Languages
Nepali
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Timeline
Waitress
Arabella Lebanese Restaurent
01.2025 - Current
Food Handler
Sofra Kebab
07.2024 - 09.2024
Waiting Staff Member
Sydney Portugal Community Club
07.2023 - 12.2023
Team Leader
Boost Juice
01.2023 - 08.2025
Customer Service Representative
Himalayan Java Coffee
02.2018 - 03.2021
Bachelor's of Information Technology -
Gateway Business School