Manisha Malik
Taylor,Act
Summary
Accomplished Food Truck Owner with a proven track record at CBR Food Trucks, enhancing customer relations and small business operations. Expert in relationship building and verbal communication, I significantly increased customer satisfaction. Skilled in supervising operations and training teams, my leadership directly contributed to improved efficiency and service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Truck Owner
CBR Food Trucks
06.2024 - 01.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Assistant Manager
Coles Supermarket
02.2021 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Crew Trainer
Macdonals
03.2020 - 03.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Fleet Manager
My Moovers
04.2019 - 02.2021
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Education
Commercial Cookery Certificate III And IV - Diploma of Hospitality Managment
Aveta
Melbourne, VIC11-2023
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
Certification
- Driver's License
- ServSafe Food Handler's Certification
Languages
English
Professional Working
Interests
- I enjoy cooking for friends and family gatherings
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Passionate about balancing physical health with mental and emotional wellness
- DIY and Home Improvement
Timeline
Food Truck Owner
CBR Food Trucks
06.2024 - 01.2025
Assistant Manager
Coles Supermarket
02.2021 - 11.2024
Crew Trainer
Macdonals
03.2020 - 03.2023
Fleet Manager
My Moovers
04.2019 - 02.2021
- Driver's License
- ServSafe Food Handler's Certification
Commercial Cookery Certificate III And IV - Diploma of Hospitality Managment
Aveta
Similar Profiles
Tiffani WhittleTiffani Whittle
Project Controls Specialist/Subcontracts Lead at TR Ledcor CBR Project Partnership: Suncor CBR ProjectProject Controls Specialist/Subcontracts Lead at TR Ledcor CBR Project Partnership: Suncor CBR Project
Abigail LippincottAbigail Lippincott
Food Handler at Sunset Bowls Food TrucksFood Handler at Sunset Bowls Food Trucks
John DorringtonJohn Dorrington
Cook at Fahmi's Burger And Taco And Pizza Food TrucksCook at Fahmi's Burger And Taco And Pizza Food Trucks