Manisha Ramiah
Perth,WA
Summary
Developed essential caregiving skills in healthcare environment, focusing on patient comfort and well-being. Demonstrated ability to manage daily care routines and support medical staff effectively. Looking to transition into new field, leveraging strong interpersonal and organizational skills.
Overview
12
12
years of professional experience
Work History
Care Aide
Silver Chain
12.2020 - Current
- Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Remained alert to problems or health issues of clients and competently responded.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
- Communicated effectively with diverse patient populations using active listening skills and cultural sensitivity, establishing trust and rapport quickly.
- Documented patient progress accurately and consistently in electronic medical records, supporting continuity of care across providers.
- Collaborated with interdisciplinary team members to develop personalized care plans for patients, optimizing health outcomes.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic presence.
- Served as a liaison between patients, families, and healthcare providers, ensuring clear communication of care plans and progress updates.
- Supported the smooth operation of the facility by performing light housekeeping tasks such as laundry services and meal preparation as needed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving, translating knowledge into improved quality of care for patients.
- Developed strong relationships with patients by displaying empathy and genuine concern for their well-being, leading to increased satisfaction scores from both patients and families.
Checkout Supervisor
IGA Supermarket
09.2012 - 09.2022
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
- Supervised multi-cultural teams of Number members, enforcing compliance with operational policies and procedures.
- Streamlined workflow for faster checkouts and reduced waiting time for customers.
- Implemented effective training programs for new staff members, resulting in increased productivity and improved service quality.
Education
Diploma Of Enrol Nursing - Nursing
North Metropolitan TAFE
Perth, WA2014
Skills
- Recreational activities
- Compassionate caregiving
- Housekeeping tasks
- Vital signs monitoring
- Dementia care
- Personal hygiene assistance
- Medical documentation
- Emotional support
- End-of-life care
- Meal preparation
- Healthcare coordination
- Transportation arrangements
- Patient assistance
- Documentation
- Respectful and compassionate
- Problem-solving
- Time management
- Multitasking and organization
- Strong ethics
- Team collaboration
Timeline
Care Aide
Silver Chain
12.2020 - Current
Checkout Supervisor
IGA Supermarket
09.2012 - 09.2022
Diploma Of Enrol Nursing - Nursing
North Metropolitan TAFE
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