Manisha Reddy
Liverpool,NSW
Summary
An enthusiastic professional individual who is seeking a new challenging career after bringing on 7 years of experience working in the Child Protection sector undertaking a variety of different roles. A hardworking individual who strives to achieve the best in all areas, and is eager to learn new skills and advance their career.
Overview
6
6
years of professional experience
Work History
Crisis Care Youth Worker
Paramount Youth Services
08.2017 - Current
- Supporting the wellbeing of children and young people by meeting their daily physical, educational, social, cultural and emotional needs i.e. creating weekly healthy menu plans, including exercise in daily routine, providing assistance with homework, encouraging participation in cultural events and activities, etc.
- Supporting young people with complex needs and challenging behaviours i.e. physical and intellectual disabilities, mental health issues, drug/alcohol abuse and trauma related disorders.
- Providing supervised transport for young people in Out of Home Care and supervising family contacts to ensure a positive and meaningful experience for the young person.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
- Collaborating with relevant stakeholders in case meetings to achieve goals.
Crew Scheduling Officer
Paramount Youth Services
03.2023 - 01.2024
- Maintained current knowledge of personnel strengths, completed training and tactical knowledge to effectively coordinate strategic and tactical plans.
- Ensured timely response to ad hoc scheduling requests, maintaining excellent customer service levels within the department and across the organization.
- Contributed to cost savings initiatives by identifying opportunities for overtime reduction and improving shift management practices.
- Enhanced team collaboration with clear communication of schedule updates and changes, fostering a transparent work environment.
- Offered real-time scheduling guidance to staff and partners.
Case Coordinator
Paramount Youth Services
10.2022 - 03.2023
- Developed targeted intervention strategies that addressed clients'' specific challenges and promoted overall wellbeing.
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Conducted regular home visits or office appointments to monitor client progress and provide ongoing support throughout the duration of the case plan implementation process.
- Provided leadership, guidance and support to staff members.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
Therapeutic Case Manager
Family Spirit
12.2021 - 04.2022
- Provided specialist case work and therapeutic intervention for children and young people, their families and carers in the following areas - foster care and after care support, out of home care, adoptions, preservation and restoration.
- Developed case plans, cultural plans and behaviour support plans for young people and their families in collaboration with stakeholders.
- Participated in an On Call Roster and provided crisis intervention to young people, their families and caregivers.
- Engaging with young people and families and undertaking assessments to identify their support needs.
- Assisted in the preservation of families to support families at risk of entering the care system.
- Adhered to mandated reporting obligations and legislative requirements.
- Maintained records for reporting and sharing of information.
Education
Bachelor of Social Science - Child and Community
Western Sydney University
2017
Bachelor of Communications & International Studies -
Western Sydney University
Sydney, NSW2015
Higher School Certificate (HSC/Year 12) -
Liverpool Girls High School
2014
Skills
- Teamwork and Collaboration
- Written and verbal communication
- Planning and Coordination
- Interpersonal Communication
- Critical Thinking
- Problem-Solving
- Adaptable and flexible
- Crisis Response Expertise
References
References available upon request.
Timeline
Crew Scheduling Officer
Paramount Youth Services
03.2023 - 01.2024
Case Coordinator
Paramount Youth Services
10.2022 - 03.2023
Therapeutic Case Manager
Family Spirit
12.2021 - 04.2022
Crisis Care Youth Worker
Paramount Youth Services
08.2017 - Current
Bachelor of Social Science - Child and Community
Western Sydney University
Bachelor of Communications & International Studies -
Western Sydney University
Higher School Certificate (HSC/Year 12) -
Liverpool Girls High School
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