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Experienced and highly motivated individual with a passion for music production, 3D design and programming. I bring a unique set of skills and creativity to the table as a self-taught music producer and Blender designer. With a drive to constantly learn and improve, I have honed my expertise through years of practical experience, successfully undertaking notable projects in both music production and 3D design. I thrive on embracing new learning opportunities and have actively sought out online courses, workshops, and self-initiated projects to expand my knowledge and skills. With my strong passion and dedication, I am ready to contribute my unique blend of talents to future endeavours.

This is a summary of my work history and customer service. I've done nursing assistant work for 10 years. The tasks involve the patient's well being and security. Among the more important tasks are the documentation of the patient's life, medication, behaviors, appointments etc. Everything from here is done on computer & phone. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Outside of my healthcare position I've worked in retail settings such as "The Home Depot". I've also developed skills in the sales department insuring that we go beyond customer satisfaction and expectations.
Seasoned S.T.N.A highly effective at building and motivating teams to provide first-rate customer service to discerning customers of all backgrounds.
Skilled at providing exceptional customer service, supporting sales needs, and merchandising products. Excellent teamwork and communication strengths.
Offering positive attitude and strong interpersonal skills, eager to learn and grow within industry. Delivers understanding of customer service principles and product knowledge crucial for success in this role. Ready to use and develop communication and customer service skills in Customer Service Representative role.
Personable and organized individual with strong ability to manage multiple tasks and maintain positive customer service experience. Possesses knowledge of customer service principles and problem-solving skills, coupled with proficiency in using CRM software and handling high-volume calls. Committed to enhancing customer satisfaction and streamlining call center operations.
Offering strong communication and problem-solving skills, with desire to learn and grow in customer service management. Brings understanding of customer service principles and ability to apply technical solutions effectively. Ready to use and develop interpersonal and analytical skills in Customer service role.
Trained in EMR use and administration with knowledge of Customer support. Dedicated to excellent customer service and best-in-class collaboration.

Through my previous experience as a Restaurant Manager, Senior Care Assistant, and over two years working within the Disabled Facilities Grants Team, alongside achieving a Level 3 NVQ Diploma in Lead Adult Care with Distinction, I have developed a strong range of transferable skills highly relevant to a Senior Caseworker role.
My current experience within the Disabled Facilities Grants Team has provided me with extensive knowledge of the grant application process, case management, housing adaptations, and supporting vulnerable and disabled clients to maintain independent living. I am fully up to date with relevant policies, procedures, legislation, safeguarding responsibilities, and local authority guidelines, ensuring all cases are managed professionally, accurately, and compliantly.
My background in care has strengthened my ability to work compassionately and effectively with vulnerable individuals while maintaining a person-centred approach. I have experience liaising with occupational therapists, contractors, and healthcare professionals, and families to coordinate support and achieve positive outcomes for service users.
In supervisory roles, I have developed strong leadership and organisational skills, including managing workloads, delegating responsibilities, mentoring staff, resolving complex issues, and maintaining high standards of service delivery within fast-paced environments. I am confident handling sensitive situations, prioritising competing demands, and communicating effectively with both clients and professionals.
My experience as a Restaurant Manager further developed my communication, administration, customer service, and problem-solving skills. Managing teams and operations in high-pressure environments strengthened my ability to remain organised, adaptable, and solution-focused while delivering excellent service standards.
Combined, these experiences have equipped me with excellent interpersonal, case management, and time management skills, along with the ability to build strong professional relationships, manage complex caseloads, and support clients through challenging situations with empathy, professionalism, and efficiency.

Dynamic and results-driven professional with a proven track record of rapid advancement in the hospitality industry, achieving the role of General Manager within one year of starting as a crew member. Demonstrated exceptional leadership and resilience during the challenges of the 2020 COVID pandemic, successfully stepping into the General Manager position following the previous manager's departure. Recognized for strong operational oversight and team management skills, consistently driving performance and enhancing customer satisfaction. Authorized to work in the U.S. for any employer, committed to excellence and passionate about fostering high-performing teams.

Manisha Tamang

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Coffee Shop Worker

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Proficiency Certificate - Medical Laboratory Technology

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Customer Service

Coffee Shop Worker

Proficiency Certificate - Medical Laboratory Technology

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