Manishaben Vasava
Algester QLD ,Queensland
Summary
Proven leader with a track record of enhancing customer satisfaction and boosting sales at Pizza Hut through exceptional service and effective problem-solving. Skilled in POS system operation and team leadership, adept at fostering strong relationships with both customers and team members. Demonstrates adaptability and a positive attitude, driving continuous improvement in service quality.
Overview
6
6
years of professional experience
Work History
Shift Leader
Pizza Hut
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
Pharmacist
Ayush Medical Store
09.2018 - 05.2023
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Education
Bachelor Of Pharmacy - Healthcare
A.R.College of Pharmacy And G.H.Patel Institute of
Gujrat India 05.2018
Skills
Positive Attitude
Timeline
Shift Leader
Pizza Hut
10.2023 - Current
Pharmacist
Ayush Medical Store
09.2018 - 05.2023
Bachelor Of Pharmacy - Healthcare
A.R.College of Pharmacy And G.H.Patel Institute of
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