Experienced in high-paced environments, developed strong organizational and multitasking abilities in collaborative setting. Transitioning into new field, leveraging skills in project management and communication. Aiming to bring meticulous attention to detail and resourcefulness to new and challenging role.
Overview
2
2
years of professional experience
Work History
InCharge
Empire Hospitality
Inter Continental Sydney
07.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Work effectively in fast-paced environments.
Skill at working independently and collaboratively in a team environment.
Prove ability to learn quickly and adapt to new situations.
Assist with day-to-day operations, working efficiently and productively with all team members.
Assist with day-to-day operations, working efficiently and productively with all team members.
Coordinator
Empire Hospitality
117 Macquarie St, Sydney NSW 2000
12.2022 - Current
Enter data, reports, and produce tracking documents.
Improve team productivity with regular communication and progress updates, fostering a collaborative work environment.
Collaborate with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Enhance guest satisfaction by promptly addressing inquiries and providing personalized assistance.
Work with front desk to respond promptly to all guest requests.
Manage staff schedules to maintain appropriate coverage during peak hours while minimizing labor costs.
Well known with opera and hub building Access.
Handle guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Supervisor
Empire Hospitality
117 Macquarie St, Syndey NSW 2000
12.2022 - Current
Conduct regular room inspections to verify compliance with housekeeping standards.
Place orders for housekeeping supplies and guest toiletries.
Communicate repair needs to maintenance staff.
Assign housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Ensure timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Increase employee performance through effective supervision and training.
Enhance team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Provide ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
Improve efficiency, introducing digital task management system for tracking housekeeping duties.
Education
Higher Secondary Education - Hospitality And Tourism Management
Nepal Tourism And Hotel Management College
Nepal, Pokhara
04-2021
Skills
Work Planning and Prioritization
Computer Skills
Presenting Ideas and Plans
Staff Management
Staff Supervision
Handling Complaints
Staff Training
Project Coordination
Multitasking Abilities
Timeline
InCharge
Empire Hospitality
07.2023 - Current
Coordinator
Empire Hospitality
12.2022 - Current
Supervisor
Empire Hospitality
12.2022 - Current
Higher Secondary Education - Hospitality And Tourism Management