MANJINDER SINGH
Tarneit
Summary
I was born in India in 1995, I came to Australia after finishing Year 12 to have a better career path and start a better future here.
I am considerate, patient, focused, and ambitious and I would like to build on these skills through employment.
I am an experienced Security Guard with many years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and overall operational improvements.
Overview
10
10
years of professional experience
Work History
Security Guard
AVS Security/Lucky88 Enterprises
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Crowd Controller
Michael Stefanakis Security Firm
11.2019 - 01.2024
- Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
- Resolved problems, improved operations and provided exceptional client support.
- Made sure everyone is behaved
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Checked IDs and closely examined patrons' faces to verify age.
Security Guard
Security Hub
03.2020 - 07.2020
- Worked in multiple hotels in Melbourne where patrons were being quarantined.
- Carried out tasks to ensure compliance with relevant Safe Practices and Hygiene.
- Carried out day-day-day Security Guard duties accurately and efficiently.
Gaming Supervisor
Templestowe Hotel
12.2016 - 04.2018
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Trained, supervised and evaluated workers.
- Performed paperwork required for monetary transactions.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
Crew Trainer
McDonald's
12.2014 - 01.2016
- Received and processed payments via credit card and cash methods.
- Greeted all customers with smile and provided friendly service.
- Set positive example for team members by providing efficient, quality service.
- Mentored junior employees to improve performance, food safety and customer service.
- Trained other employees in customer service, food safety and performance requirements.
- Ordered, received and stocked supplies and retail products.
- Cleaned counters, machines, utensils and seating areas daily.
Education
Certificate IV - Cookery
South Pacific
11 2016
RSA Cert - Responsible Service of Alcohol
Online
RSG Cert - Responsible Service of Gambling
Online
Certificate II - Security (Security License)
Austwide
2015
Skills
- Customer service
- Superb surveillance skills
- Keen observer
- Work ethic
- Security operations experience
- Verbal and written communication
- Punctuality
- Safety and security
- English fluency
- Extremely organised
- Team management
- Bookkeeping
- Relationship Building
- Teamwork and Collaboration
- Written Communication
- Computer Skills
- Excellent Communication
- Critical Thinking
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Security Guard
AVS Security/Lucky88 Enterprises
10.2023 - Current
Security Guard
Security Hub
03.2020 - 07.2020
Crowd Controller
Michael Stefanakis Security Firm
11.2019 - 01.2024
Gaming Supervisor
Templestowe Hotel
12.2016 - 04.2018
Crew Trainer
McDonald's
12.2014 - 01.2016
Certificate IV - Cookery
South Pacific
RSA Cert - Responsible Service of Alcohol
Online
RSG Cert - Responsible Service of Gambling
Online
Certificate II - Security (Security License)
Austwide
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