Manjiri Mistry
Customer Service
Sheperton,VIC
Summary
Results-oriented Team Member bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Managing Director
AVLink Technologies Pvt Ltd.
Pune
2016.12 - Current
- As a Director/ Owner of company responsible for complete ownership of Company
- Direct Sales of Audio Visual Equipment's, Turn-key
- Sales acquiring new Projects and retaining existing clients
- Renewal of Annual Maintenance contract and generating revenues through active Corporate Sales
- Key Role: Complete office admin, Accounts, Sales & Designing, Preparing Boq, Customer Negotiation, till order Execution
- Key Products, Video-wall, Digital Signage, Video Conferencing, Board room Automation dealing with major brands like Crestron, AMX, Polycom, Cisco, Samsung, Lg, Extron, Kramer, Aten
- Projects done: Digital Library, Digital Media Distribution, Full Automation Board room, Wireless Solution, Video-wall, Digital Signage.
- Contributed to profitability through expense control and pricing practices for products and services.
- Maximized efficiency of operational systems by updating internal frameworks and controls.
- Fostered strong internal and external networks to achieve business objectives.
- Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Formed and sustained strategic relationships with clients.
- Cultivated strong relationships with customers through periodic meetings and follow-ups.
- Built collaborative and functional teams to create highest value for stakeholders.
- Coordinated with senior leadership teams to develop long-term growth plans for the organization.
- Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated pricing using discretion to build profitable portfolio.
- Delivered products to customer locations on time.
- Completed day-to-day duties accurately and efficiently.
Business Manager
Millennium Conferencing Systems Pvt Ltd.
Pune
2013.08 - 2016.11
- As a Business Manager, responsible for: Direct Sales of Audio Visual Equipment's, Turn-key Av projects
- Major Achievement's: Wipro, Hcl Technologies, TTL, TML & Many more
- Sales acquiring new Projects and retaining existing clients
- Renewal of Annual Maintenance contract and generating revenues through active Corporate Sales
- Key Role: Designing, Preparing Boq, Customer Negotiation, till order Execution
- Key Products, Video-wall, Digital Signage, Video Conferencing, Board room Automation dealing with major brands like Crestron, AMX, Polycom, Cisco, Samsung, Lg, Extron, Kramer, Aten
- Projects done: Digital Library, Digital Media Distribution, Full Automation Board room, Wireless Solution, Video-wall, Digital Signage.
Branch Manager
Laser Telesystems Pvt Ltd
Pune
2012.04 - 2013.05
- As a Branch Manager, responsible for Sales Business Development, acquiring new contracts and renewing existing, P & L responsibilities and functionalities of the branch
- Target revenues through active Corporate Sales and Client Management
- Team building and sales revenues generation from each member of the branch
- Direct and indirect Sales of Audio Visual Equipments, handling turnkey projects and telecom products.
Branch Manager
Edenred India Pvt Ltd
Pune
2011.02 - 2012.03
- As a Branch Manager, responsible for P & L responsibilities and functionalities of the branch
- Key Areas- Corporate Sales & Back Office Operations, handing Logistics
- Team building and sales revenues generation from each member of the branch
- Handling Sales, Network, Distribution entire office work.
Branch Manager
Space Office Systems (I) Pvt. Ltd.
Pune
2008.03 - 2011.02
- Complete P & L responsibilities
- Branch day to day operations
- Channel Management: 35-40 dealers
- Dealer development & promotional activities
- Responsible for Team & Individual Targets
- Budgeting, Maintenance of Accounts
- Attend review meetings
- Directly interact with Parent Companies.
Restaurant & Bar Associate
MARRIOTT INTERNATIONAL HOTELS
Liverpool south Marriott's international England, UK
2007.01 - 2007.12
- Managing the shift independently, ensure Guest satisfaction to the core of Marriott Values
- Guest Event Coordinator for smooth and successful Guests Events
- Responsibilities: Guest Hostess, waitress, Breakfast supervisor
- Expected Service standards for the customers
- Brand Standards for which the staff is hired
- Financial reporting of the property including audit reports.
Key Accounts Manager
Space Office System (I) Pvt Ltd.
2002.10 - 2007.03
- Direct and indirect Sales of Projectors, Copiers, Fax Machines, Panaboard
- Channel operations and development
- Achieving sales targets
- Dealer promotional activities
- Training and development of staff.
Education
Post Graduate Diploma - Accommodation Operation & Management
04.2001
Duration: 18 months
Bachelor of Commerce - Financial Accounting & Auditing
01.2000
Duration: 3 years
XII (HSC) - Business Economics
03.1997
Duration: 10 + 2 pattern
Xth (SSC) - Language, Science, Computers, Physical Education, Social Science
Duration: 10 year course
Skills
- Mentoring and Training
- Sales Leadership
- Financial Management
- Budget Development
- Client Relationships
- Contract Management
- Business Development
- Staff Management
- Quality Assurance
- Negotiation
- Project Management
- Business Planning
- Business Administration
- Budget Management
- Team Collaboration
- Data Analysis
- Administrative Support
- Business Leadership
- Performance Optimization Strategies
- Oversee Administrative Functions
- Desktops, Laptops and Mobile Devices
- Problem-Solving Skills
- Advertising Campaign Development
- Accounting Processes
- Account Management
- Stock Control
- Strategic Planning
- Operations Management
- Mergers and Acquisitions
- Management Training
- Payroll Administration and Timekeeping
- Lead Support Skills
- Expense Monitoring
Work Preference
Work Type
Full TimeWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Managing Director - AVLink Technologies Pvt Ltd.
2016.12 - Current
Business Manager - Millennium Conferencing Systems Pvt Ltd.
2013.08 - 2016.11
Branch Manager - Laser Telesystems Pvt Ltd
2012.04 - 2013.05
Branch Manager - Edenred India Pvt Ltd
2011.02 - 2012.03
Branch Manager - Space Office Systems (I) Pvt. Ltd.
2008.03 - 2011.02
Restaurant & Bar Associate - MARRIOTT INTERNATIONAL HOTELS
2007.01 - 2007.12
Key Accounts Manager - Space Office System (I) Pvt Ltd.
2002.10 - 2007.03
IHMCTAN Delhi University - Post Graduate Diploma, Accommodation Operation & Management
R.K.Talreja College of ARTS,SCIENCE & COMMERCE - Bachelor of Commerce, Financial Accounting & Auditing
S.H.JONDHALE VIDYA MANDIR - XII (HSC), Business Economics
S.H.JONDHALE VIDYA MANDIR - Xth (SSC), Language, Science, Computers, Physical Education, Social Science
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