Summary
Overview
Work History
Education
Skills
Skills
Timeline
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Manjit Singh

Colac,VIC

Summary

Dynamic professional with extensive experience as Motel Manager at Baronga Motor Inn, specializing in budgeting and pricing strategies. Achievements include significant improvements in customer satisfaction and operational efficiency through strong leadership and relationship management. Expertise in inspections and routine maintenance ensures compliance with safety standards.

Overview

18
18
years of professional experience

Work History

Motel Manager

Baronga Motor Inn/Colac Central
Colac, VIC
08.2021 - Current
  • Implemented systems for tracking online and third-party reservations.
  • Assisted in budgeting by preparing forecasts for staffing, operating costs, and capital expenditures.
  • Created pricing strategies to maximize profits and maintain competitive room rates.
  • Prepared reports on occupancy rates, revenues, and expenses for management review.
  • Conducted periodic inspections to ensure compliance with local health codes.
  • Resolved customer complaints promptly while maintaining strong customer relations.
  • Developed policies and procedures to enhance customer satisfaction.
  • Inspected buildings and grounds regularly for safety hazards and maintenance needs
  • Performed routine maintenance activities

Fleet Manager

Scotts Refrigeration
Laverton North, VIC
07.2018 - 08.2021
  • Prepared weekly report summarizing key performance indicators for senior management review.
  • Assessed fuel usage and developed strategies to reduce costs and improve efficiency.
  • Analyzed data from various sources such as repair bills and fuel consumption records to identify areas of improvement.
  • Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
  • Developed and implemented policies and procedures for fleet operations.
  • Resolved customer complaints regarding service issues or delays in delivery times.
  • Created reports on vehicle utilization, mileage tracking and other metrics as needed.
  • Evaluated current processes related to vehicle acquisition and disposal; made recommendations for changes when necessary.

Truck Driver

Scotts Refigerated Logistics
Laverton North, Vic
09.2016 - 09.2018
  • Cultivated enduring customer relationships through professional image and prompt responses to logistical issues.
  • Executed safety protocols for inventory loading, achieving zero complaints or accidents.
  • Maintained accurate DOT log book daily and submitted all required documentation.
  • Verified inventory load contents against shipping documents to ensure accuracy.
  • Facilitated communication with dispatchers and staff for effective schedule adjustments and updates.

Truck Driver

SRM Transport
Laverton North, Vic
08.2012 - 09.2016
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Clearly communicated with dispatchers and managers, giving updated information, including estimated times of arrival and latest road conditions.

Cook Supervisor

VIBRANTE
Heidelberg, VIC
06.2010 - 07.2011
  • Established and updated staff schedules and assignments to optimize coverage of peak times.
  • Placed orders to restock items before supplies ran out.
  • Collaborated with staff members to create meals for large banquets.
  • Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
  • Acted as head chef when required to maintain continuity of service and quality.

Housekeeping Supervisor

Country Inn & Suites By Carlson
Jalandhar, Punjab
01.2008 - 01.2009
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.

Education

Diploma of Management -

Zarah Institute
Melbourne, VIC

Diploma of Hospitality -

Zarah Institute
Melbourne, VIC

Certificate III - Commercial Cookery

ZARAH INSTITUTE
Melbourne, VIC

Diploma of Hospitality -

American Hotel And Lodging
Panchkula

Skills

  • Schedule management
  • Operations support
  • Leadership and command
  • Inspection expertise
  • Inventory planning
  • Budgeting and forecasting
  • Pricing strategy
  • Customer complaint resolution
  • Routine maintenance
  • Relationship management
  • Guest relations
  • Property upkeep
  • Social media networking

Skills

  • Procedure Implementation
  • Corrective Action Implementation
  • Service Optimization

Timeline

Motel Manager

Baronga Motor Inn/Colac Central
08.2021 - Current

Fleet Manager

Scotts Refrigeration
07.2018 - 08.2021

Truck Driver

Scotts Refigerated Logistics
09.2016 - 09.2018

Truck Driver

SRM Transport
08.2012 - 09.2016

Cook Supervisor

VIBRANTE
06.2010 - 07.2011

Housekeeping Supervisor

Country Inn & Suites By Carlson
01.2008 - 01.2009

Diploma of Management -

Zarah Institute

Diploma of Hospitality -

Zarah Institute

Certificate III - Commercial Cookery

ZARAH INSTITUTE

Diploma of Hospitality -

American Hotel And Lodging

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Manjit Singh