Dynamic professional with extensive experience as Motel Manager at Baronga Motor Inn, specializing in budgeting and pricing strategies. Achievements include significant improvements in customer satisfaction and operational efficiency through strong leadership and relationship management. Expertise in inspections and routine maintenance ensures compliance with safety standards.
Overview
18
18
years of professional experience
Work History
Motel Manager
Baronga Motor Inn/Colac Central
Colac, VIC
08.2021 - Current
Implemented systems for tracking online and third-party reservations.
Assisted in budgeting by preparing forecasts for staffing, operating costs, and capital expenditures.
Created pricing strategies to maximize profits and maintain competitive room rates.
Prepared reports on occupancy rates, revenues, and expenses for management review.
Conducted periodic inspections to ensure compliance with local health codes.
Resolved customer complaints promptly while maintaining strong customer relations.
Developed policies and procedures to enhance customer satisfaction.
Inspected buildings and grounds regularly for safety hazards and maintenance needs
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