Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harmanjot Kaur

Oakville,Ontario

Summary

Dynamic and results-oriented professional with a proven track record at Quesada, excelling in customer service and teamwork. Demonstrated leadership by significantly improving customer satisfaction and efficiency. Skilled in multitasking, organization, and maintaining high safety standards. Recognized for outstanding communication and the ability to resolve issues promptly, enhancing service success rates.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Security Guard role.

Overview

2
2
years of professional experience

Work History

Crew Member

Quesada
09.2024 - 11.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Customer Service

Pizzeria
04.2023 - 05.2024
  • Monitored tables for guest needs to identify customer service opportunities.
  • Exceeded performance expectations, receiving recognition for outstanding customer service skills.
  • Improved customer service ratings by addressing concerns promptly and professionally.
  • Maintained strong customer relations and effective customer service standards.
  • Increased customer service success rates by quickly resolving issues.

Education

Bachelor of Commerce Financial Services - Accounting

Khalsa College For Women
Amritsar, Punjab, India
03-2023

Diploma in Global Business Management - Accounting

Humber College
Etobicoke
12-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Attention to detail
  • Self-discipline
  • Leadership qualities
  • Resilience and persistence
  • Verbal and written communication
  • Workplace safety
  • Punctuality
  • Physical fitness

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Crew Member

Quesada
09.2024 - 11.2024

Customer Service

Pizzeria
04.2023 - 05.2024

Bachelor of Commerce Financial Services - Accounting

Khalsa College For Women

Diploma in Global Business Management - Accounting

Humber College
Harmanjot Kaur