Manjot Kaur
Sunshine,VIC
Summary
Dynamic and results-driven professional with extensive experience in customer service and cleanliness, notably at Sangam Tandoori. Proven ability to enhance guest satisfaction through effective order accuracy and allergy awareness. Recognized for optimizing table turnover and fostering a positive dining atmosphere, contributing to increased customer loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Sangam Tandoori
04.2023 - Current
- Assisted team members by sharing duties during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions with precision.
Housekeeping Supervisor
Discovery Parks -
08.2022 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards
- Conveyed repair requirements to maintenance personnel.
- Mentored team members to optimize service delivery and efficiency.
Waitress Supervisor
Alam
03.2021 - 02.2023
- Optimized table turnover processes, resulting in higher guest throughput each shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
Housekeeping
Quest Hotel
11.2020 - 02.2022
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Collaborated with housekeeping staff to quickly address any guest concerns or room issues.
- Ensured timely room availability by efficiently coordinating with housekeeping teams.
- Enhanced guest satisfaction by implementing efficient housekeeping processes and maintaining high cleanliness standards.
Education
Advanced Diploma Of Hospitality Management - Cookery
Australian Study Link Institute
Melbourne, VICDiploma Of Hospitality Management - Cookery
Australian INSTITUTE OF TECHNICAL TRAINING
Melbourne, VIC07.2022
Skills
- Customer service
- Order taking
- Cleanliness
- Table setting
- Cash handling
- Allergy awareness
- Seating management
- Food hygiene
- Personal hygiene
- Attention to detail
- Order accuracy
- Time management
Additional Information
Availability
Part-Time
Timeline
Restaurant Waiter
Sangam Tandoori
04.2023 - Current
Housekeeping Supervisor
Discovery Parks -
08.2022 - Current
Waitress Supervisor
Alam
03.2021 - 02.2023
Housekeeping
Quest Hotel
11.2020 - 02.2022
Advanced Diploma Of Hospitality Management - Cookery
Australian Study Link Institute
Diploma Of Hospitality Management - Cookery
Australian INSTITUTE OF TECHNICAL TRAINING
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