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Customer-centric professional with proven track record of exceeding customer expectations and providing exceptional service. Excellent communication skills, with the ability to quickly develop rapport with customers and resolve complex service issues. Skilled in using CRM and help desk software to effectively manage customer accounts, troubleshoot technical issues, and resolve escalated customer complaints.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Highly reliable, performance-driven professional with remarkable experience in customer service delivery, problem resolution, and team leadership. Highly organized and flexible, adept at managing evolving responsibilities, attaining the highest quality score for various departments. A reliable and results-focused expert immediately responds to inquiries and offers end-to-end resolutions to achieve project/mission objectives. Exemplify the capacity to multitask and work independently to accomplish various administrative support functions, including preparing essential documentation, presentations, and correspondence. Skilled communicator, effective at interacting and building rapport with diverse groups of people. A passionate leader with the ability to motivate teams and provide smart recommendations to achieve organizational goals.

Have worked temp, staffing agency, part-time, contracted, subcontracted, seasonal, and grant funded positions mainly in the labor fields, retail, security, and cashier. I am looking to break away from the labor field to use my college skills and continue the same commitment that I have used in the previous decades.

Adept Housekeeping Supervisor with a proven track record at Hassan Ibrahim al Asmakh, enhancing cleanliness and guest satisfaction through meticulous sanitation standards and effective team leadership. Excelled in staff training and development, boosting housekeeping efficiency by 20%. Skilled in both chemical handling and fostering positive customer relationships, consistently exceeding housekeeping standards.

Manjula Nakandalage

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