Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Man Kong Luk

Melbourne Keysborough,vic,Vic

Summary

Dynamic and results-driven Store Associate with a proven track record at Lane Crawford IFC HK, excelling in customer service and cash handling accuracy. Recognized for enhancing store appeal and fostering customer relationships, while maintaining a clean and organized environment. Skilled in multitasking and product knowledge, ensuring exceptional shopping experiences.

Overview

24
24
years of professional experience

Work History

Store Associate

Selbys
11.2022 - 02.2024

Everything and anything, packaging, receiving inward goods, forklift driving, helping hand in the printing room. Operating material cutting machine.

Store Associate

Dulux Paints
10.2021 - 08.2022

Packing and unloading shelves by hand and with forklifts. Working with a team, communicating to insure all work is completed on time.

Sales Associate

Lane Crawford IFC HK
01.2005 - 07.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Food Service Worker

Gourmet Cheese
07.2002 - 01.2004
  • Cooking up dry fruit then mixing it with the cream cheese to make fruit cheese. Constantly working inside a low temperature fridge condition. Working with scale and food vacuum machine.
  • Maintaining clean at all times is a must.

Store Associate Forklift Driver

Synnex
03.2000 - 05.2002
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Forklift operator stack and unstack shelves

Education

Form 7 -

Hutt Independent High, New Zealand, Wellington, Upper Hutt

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Store cleanliness maintenance
  • Relationship building
  • Product knowledge expertises

Additional Information

Reference for dulux- Shaun 0466287306

Timeline

Store Associate - Selbys
11.2022 - 02.2024
Store Associate - Dulux Paints
10.2021 - 08.2022
Sales Associate - Lane Crawford IFC HK
01.2005 - 07.2006
Food Service Worker - Gourmet Cheese
07.2002 - 01.2004
Store Associate Forklift Driver - Synnex
03.2000 - 05.2002
Hutt Independent High - Form 7,
Man Kong Luk