Man Maya Tamang
Adelaide,SA
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Worker
Bene Italian Village
03.2022 - Current
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Manager
Oporto
01.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Cross-trained existing employees to maximize team agility and performance.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Manager
Oporto
09.2015 - 01.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
Diploma Of Nursing - Nursing
Equals International
Adelaide, SA01.2021
Bachelor Of Accounting - Accounting
Holmesglen Institute
Sydney, NSW02.2016
Bachelor Of Business Administration - Business
University of Tech Sydney
Sydney, NSW08.2015
Skills
- Critical Thinking
- Medication Administration
- Case Management
- Care Plan Assessment
- Time Management
- Client Documentation
- Direct Patient Care
- First Aid and Safety
- Patient Care
- Multitasking and Organization
- Mobility Support
- Microsoft Word
Certification
- Licensed - AHPRA
- HHA - Hand hygiene first aid
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Care Worker
Bene Italian Village
03.2022 - Current
Manager
Oporto
01.2021 - Current
Manager
Oporto
09.2015 - 01.2021
Diploma Of Nursing - Nursing
Equals International
Bachelor Of Accounting - Accounting
Holmesglen Institute
Bachelor Of Business Administration - Business
University of Tech Sydney
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