Manmeet Kaur
Melbourne,VIC
Summary
My objective is to enhance my knowledge and capabilities by working in a dynamic organization that prides itself in giving substantial responsibility to new talent. My strong points are punctuality, order and balance. I believe that i can produce professional and reliable work. I am sociable and have always enjoyed meeting all kinds of people.
Overview
6
6
years of professional experience
Work History
Store Manager
Gurpreet Singh
06.2024 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Store Manager Miss Brand
RAJBIR SINGH
11.2022 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Online Grocery Associate
Woolworth's Supermarket (Wainuiomata,5014)
04.2021 - 09.2022
- As an online shopper :-
- I picked the customer's groceries and attend customers who needed help in the store.
- Place picked completed orders in labeled, temperature-appropriate storage.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- If we were out of stock on one of their items, I would either call or text them to get the best substitution of what they originally wanted.
- When the customer arrived to the store, i made sure we had all their groceries, took them out to the vehicles, and unloaded it all.
- If a problem with an order occurred i tried to Manage customer service inquiries and complaints for customer satisfaction.
Customer Service Representative
Woolworth's Supermarket (Petone,5012)
10.2018 - 02.2021
- As an customer service representative i have worked in the woolworth's supermarket, being able to assist people and their needs since the first job i have had.
- Exhibited high energy and professionalism when dealing with clients and staff.
- As an representative i had respond to service inquiries and coordinate resolutions with management and floor associates.
- process customer returns, answer questions and manage exchanges.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Managed timely and effective replacement of damaged or missing products.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Bachelor of Commerce - Accounting And Business Management
HMV CAMPUS
Skills
- Customer service
- Multitasking and organization
- Store opening and closing
- Friendly and positive
- Inventory management
- Cash management
- Staff supervision
- Opening and closing procedures
- Sales analysis
- Sales professional
- Operations
Timeline
Store Manager
Gurpreet Singh
06.2024 - 02.2025
Store Manager Miss Brand
RAJBIR SINGH
11.2022 - 06.2023
Online Grocery Associate
Woolworth's Supermarket (Wainuiomata,5014)
04.2021 - 09.2022
Customer Service Representative
Woolworth's Supermarket (Petone,5012)
10.2018 - 02.2021
Bachelor of Commerce - Accounting And Business Management
HMV CAMPUS
Similar Profiles
Simranjeet KaurSimranjeet Kaur
Cashier at Gurpreet Singh , Company - M/S THIND TRADERSCashier at Gurpreet Singh , Company - M/S THIND TRADERS
Gurpreet Singh WaliaGurpreet Singh Walia
Digital Marketing Specialist at Gurpreet Singh WaliaDigital Marketing Specialist at Gurpreet Singh Walia
Gurpreet SinghGurpreet Singh
Chef at Gurpreet SinghChef at Gurpreet Singh