Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MANNAT

Gold coast,Qld

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

DISABILITY SUPPORT WORKER

Good Vibes
08.2022 - Current
  • Prepared or assisted with meal preparation to encourage client nutrition
  • Encouraged self-care to build confidence and skills for independent living
  • Offered activities to drive meaningful experiences for clients of various skill levels
  • Supported clients with positive advocacy and assistance to meet their routine needs and address critical issues
  • Established and maintained productive working relationships with clients, staff and representatives of community agencies
  • Communicated effectively, both orally and in writing, with people from varied backgrounds with diverse needs

Disability Support Worker

Healthcare Australia
03.2022 - 08.2023
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.

Medical Administrator

Toowoomba Family Physio And Gatton Physiotherapy
11.2020 - 04.2022
  • Handled diverse needs for clients in-person, by phone or through email
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity
  • Maintained office supply inventory and placed orders to meet demand
  • Obtained and processed payments from clients for products and services
  • Managed office cleaning and sanitizing to comply with infection control protocols
  • Tracked and coordinated preventive maintenance and pressing repairs with outside vendors
  • Monitored schedules and calendar obligations for executives
  • Implemented new recordkeeping and documenting systems to improve organization and traceability
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Processed medical insurance claims and payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

DISABILITY SUPPORT WORKER

Caregiva
04.2021 - 03.2022
  • Made beds, swept floors and sanitized surfaces to support activities of daily living
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.

Education

Certificate IV Human Resource Management

LET Training
05.2024

ASSIST CLIENTS WITH MEDICATION SKILL SET -

Royal College of Healthcare
10.2021

CERTIFICATE III IN HEALTH -

Tafe Queensland
11.2020

Skills

  • Medical practice management
  • Insurance Billing
  • New Hire Training
  • Patient Relations
  • Patient Engagement
  • Appointment Scheduling
  • Client consulting
  • Medical Billing
  • Schedule Management

Certification

  • Food Safety Certificate
  • First Aid Certificate
  • CPR certificate, TAFE QLD
  • Police Check Certificate
  • COVID-19 Vaccination Certificate
  • COVID-19 Online Training
  • Fire and Safety

Languages

English
Punjabi

Timeline

DISABILITY SUPPORT WORKER

Good Vibes
08.2022 - Current

Disability Support Worker

Healthcare Australia
03.2022 - 08.2023

DISABILITY SUPPORT WORKER

Caregiva
04.2021 - 03.2022

Medical Administrator

Toowoomba Family Physio And Gatton Physiotherapy
11.2020 - 04.2022

Certificate IV Human Resource Management

LET Training

ASSIST CLIENTS WITH MEDICATION SKILL SET -

Royal College of Healthcare

CERTIFICATE III IN HEALTH -

Tafe Queensland
MANNAT