Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MANNAT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with providing comprehensive care and support to individuals with disabilities. Utilises effective communication and interpersonal skills to build trusting relationships and ensure client well-being. Strong understanding of personalized care plans and daily living assistance to enhance client quality of life.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Disability Support Worker/Director

Sewa Reach
03.2025 - Current

.

  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Kept accurate records for client files and handled related paperwork.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Drove clients safely to social activities and appointments.

Disability Support Worker

Sole Trader
09.2024 - 06.2025
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Drove clients safely to social activities and appointments.

Disability Support Worker

Real Community Services
09.2023 - 02.2025
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

DISABILITY SUPPORT WORKER

Good Vibes
08.2022 - 09.2024
  • Prepared or assisted with meal preparation to encourage client nutrition
  • Encouraged self-care to build confidence and skills for independent living
  • Offered activities to drive meaningful experiences for clients of various skill levels
  • Supported clients with positive advocacy and assistance to meet their routine needs and address critical issues
  • Established and maintained productive working relationships with clients, staff and representatives of community agencies
  • Communicated effectively, both orally and in writing, with people from varied backgrounds with diverse needs

Disability Support Worker

Healthcare Australia
03.2022 - 08.2023
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.

Disability Support Worker

Blue Iris Services
03.2022 - 08.2022
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.


Medical Administrator

Toowoomba Family Physio And Gatton Physiotherapy
11.2020 - 04.2022
  • Handled diverse needs for clients in-person, by phone or through email
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity
  • Maintained office supply inventory and placed orders to meet demand
  • Obtained and processed payments from clients for products and services
  • Managed office cleaning and sanitizing to comply with infection control protocols
  • Tracked and coordinated preventive maintenance and pressing repairs with outside vendors
  • Monitored schedules and calendar obligations for executives
  • Implemented new recordkeeping and documenting systems to improve organization and traceability
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Processed medical insurance claims and payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

DISABILITY SUPPORT WORKER

Caregiva
04.2021 - 03.2022
  • Made beds, swept floors and sanitized surfaces to support activities of daily living
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.

Education

Certificate IV Human Resource Management

LET Training
05.2024

ASSIST CLIENTS WITH MEDICATION SKILL SET -

Royal College of Healthcare
10.2021

CERTIFICATE III IN HEALTH -

Tafe Queensland
11.2020

Skills

  • Medical practice management
  • Insurance Billing
  • New Hire Training
  • Patient Relations
  • Patient Engagement
  • Appointment Scheduling
  • Client consulting
  • Medical Billing
  • Schedule Management

Certification

  • Food Safety Certificate
  • First Aid Certificate
  • CPR certificate, TAFE QLD
  • Police Check Certificate
  • COVID-19 Vaccination Certificate
  • COVID-19 Online Training
  • Fire and Safety

Languages

English
Punjabi

Timeline

Disability Support Worker/Director

Sewa Reach
03.2025 - Current

Disability Support Worker

Sole Trader
09.2024 - 06.2025

Disability Support Worker

Real Community Services
09.2023 - 02.2025

DISABILITY SUPPORT WORKER

Good Vibes
08.2022 - 09.2024

Disability Support Worker

Healthcare Australia
03.2022 - 08.2023

Disability Support Worker

Blue Iris Services
03.2022 - 08.2022

DISABILITY SUPPORT WORKER

Caregiva
04.2021 - 03.2022

Medical Administrator

Toowoomba Family Physio And Gatton Physiotherapy
11.2020 - 04.2022

ASSIST CLIENTS WITH MEDICATION SKILL SET -

Royal College of Healthcare

CERTIFICATE III IN HEALTH -

Tafe Queensland

Certificate IV Human Resource Management

LET Training
MANNAT