Manoa Qiolevu
12 Bengal Street, Yarrabilba, Logan Central
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in liquor establishments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barista position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Bartender/Barista
Ayers Rock Resort
05.2022 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Food and Beverage Attendant
Laucala Island Resort
01.2021 - 04.2022
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Processed payments and provided receipts to establish proof of transaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Barman
Vomo Island Resort
01.2018 - 01.2021
- Supported management in the planning and execution of promotional events to attract new customers.
- Boosted teamwork and collaboration with open communication among staff members during busy shifts.
- Assisted in training new staff members on bar operations, procedures, and customer service standards.
- Updated drink menu with creative cocktails, contemporary wines, and craft beers.
Butler Attendant
Outrigger Fiji Beach Resort
01.2017 - 01.2018
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
- Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
- Collaborated with other household staff members to ensure cohesive operation of all domestic matters.
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Inspected all cleaning and household tasks for alignment with quality standards.
Security Officer
ENNET Security Service
01.2013 - 01.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Education
Associate of Arts -
University of South Pacific
Suva,Fiji09.2020
Tourism
Fiji National University
Nasinu, Fiji05.2016
Skills
- Excellent communication skills both oral & written
- Strong team player
- Flexible and adaptable
- Fast Learner
- Energetic
- Responsible
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Team player attitude
- Engaging personality
- Cleanliness and hygiene
Accomplishments
- 2016, Attained Certificate of Participation for Food and Beverage/ Front Office Management under the Sustainable Livelihood Project Training Program conducted by Fiji National University
- 2018, Nominated and Awarded for Employee of the Month (July) in Outrigger
- 2019, Awarded Best Beverage Seller in Vomo Island Resort
- 2020, Attained Certificate of Achievement under Leadership Skills for Supervisors conducted by the University of the South Pacific
- 2020, Attained Training Certificate for Wine Making Process/ Types and Styles of Wines conducted by Victoria Wines
- 2020, Attained Training Certificate for Master Spirit Knowledge under Bacardí Portfolio Brands, conducted by Victoria Wines
D. O. B
02/21/96
Ethnicity
Fijian
Personal Information
- Gender: Male
- Marital Status: Single
References
- Mr Emosi Donu, ENNET Security Manager, 9970804
- Ms. Miriama Hicks, Butlers Team Leader, Outrigger Fiji Beach Resort, 9212805
- Ms. Maria Fina, Food and Beverage Supervisor, Vomo Island Resort, 7869469
- Mr. Jason Blackburn, Indulge Manager, Vomo Island Resort, 7723130
- Mr. Sireli Roraduri, Food and Beverage Manager, Laucala Island Resort, 9904714
Hobbies and Interests
- Playing Rugby
- Meeting new people
- Swimming
Timeline
Bartender/Barista
Ayers Rock Resort
05.2022 - 05.2024
Food and Beverage Attendant
Laucala Island Resort
01.2021 - 04.2022
Barman
Vomo Island Resort
01.2018 - 01.2021
Butler Attendant
Outrigger Fiji Beach Resort
01.2017 - 01.2018
Security Officer
ENNET Security Service
01.2013 - 01.2015
Associate of Arts -
University of South Pacific
Tourism
Fiji National University
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