Shestha Chand
Coorparoo
Summary
Experienced and proficient candidate with exceptional administration management abilities and outstanding interpersonal communication skills. Exhibits self-assurance and possesses excellent organizational skills. Embraces a positive mindset and willingly assumes additional duties. Demonstrates a strong sense of responsibility and is dedicated to achieving team objectives while making valuable contributions to the organization's overall success.
Overview
4
4
years of professional experience
Work History
Library Support Officer
TAFE Queensland
04.2021 - Current
- Creating and maintaining Purchase Orders for Agency Staff, Professional Development and Learning Services
- Creating policies and procedures for Travel and Professional Development
- Managing multiple mailboxes
- Performing catalogue maintenance tasks and running reports
- Performing Library duties (working with customers, working on the library desk, helping with shelving etc…)
- Taking meeting minutes and creating agenda's
- Working as a Live Chat operator
- Working with other Library Teams within TAFE to deliver a high quality of service to clients
- Working with Senior Management to create budget spreadsheets
- Working with TQ Travel to book travel for TAFE Queensland staff
- Managing, organising and updating documents (spreadsheets, Microsoft forms etc…)
- Working with Vendors, liaising with staff and other TAFE QLD department to organise and book Professional Development
- Providing Ad Hoc support to Team Leaders/ Management
- Event planning and coordination
- Working with internal and external stakeholders
Library Technician
St Mary's College
01.2021 - 04.2021
- Circulation desk duties
- Creating digital resources for students
- Creating displays
- Helping students with basic IT problems
- Maintaining library resources (digital equipment, class resources and teacher resources)
- Maintaining the OPAC systems
- Maintaining the physical appearance of the library
- Managing student accounts (ClickView accounts, printing accounts etc…)
- Processing and cataloguing resources
- Providing students with basic assignment help
- Working with Learn Paths so that students curated e-resources to use for assessment
- Working with other library staff to keep the library running smoothly
- Working with students to find resources they need
Library Technician Grade
TAFE NSW
02.2020 - 07.2020
- Being part of the NSW North Coast working Library group
- Circulation desk duties
- Full time professional invigilator
- Help clients with research and referencing questions
- Help manage the library system on campus
- Issue resources
- Maintaining and managing Book-hire collection and services
- Maintaining library printers
- Maintaining multi-media loan equipment
- Maintaining the physical appearance of the library
- Managing and delivering interlibrary and postal loans as well managing click and collect services on site
- Processing and cataloguing resources
- Providing IT support to all TAFE students
- Sending out overdue notices and informing students/clients of their current borrowing status
- TAFE invigilator, supervision and coordination of invigilating sessions
- Using LibInsight in the work environment to analyse Library data
- Working independently on scheduled LibChat sessions
- Working on maintain and updating LibGuides to state wide standards
- Working with clients online or over the phone to answer questions related to the library or resources provided by TAFE NSW
- Working with TAFE Digital students during COVID19 to provide IT and Learning supports
- Professional Development:
- Child protection 2021 Code of Conduct 2021
- Cyber Security Awareness 2022 WHS Risk management 2022
- HR Refresher 2023 Finance Training 2022
- Bullying and Harassment 2022 Work health and Safety 2021
- Procurement training 2022 Working in Education and training 2021
- Public interest disclosure 2022
Education
Bachelor of Librarianship -
Charles Stuart
Online2022
Diploma of Library and Information Services - Information Technology
TAFE Queensland
Brisbane, QLD2019
Skills
- Problem solving and critical thinking
- Emotional Intelligence
- Organization and Time Management
- Teamwork and Collaboration
- Planning and Coordination
- Flexibility
- Responsibility
- Decision-Making
Referees
Kerry Warman
Senior Information Services Officer - Current Supervisor
TAFE Queensland
Ph: (07) 3826 3801
Email: kerry.warman@tafeqld.edu.au
Martina Rasini
Team Leader - Client Services
TAFE Queensland
Ph: (07) 3244 5917
Email: Martina.Rasini@tafeqld.edu.au
Timeline
Library Support Officer
TAFE Queensland
04.2021 - Current
Library Technician
St Mary's College
01.2021 - 04.2021
Library Technician Grade
TAFE NSW
02.2020 - 07.2020
Bachelor of Librarianship -
Charles Stuart
Diploma of Library and Information Services - Information Technology
TAFE Queensland
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