Summary
Work History
Education
Skills
Languages
Timeline
Generic

Manogna Amara

Melbourne,VIC

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Customer Service Associate

7-eleven Stores
03.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Increased efficiency and team productivity by promoting operational best practices
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues

Education

Bachelor of Science - Computer Engineering

RMIT University
Melbourne, VIC
11.2025

Skills

  • Safety Regulations
  • Account Management
  • Retail Marketing
  • Verbal Communication
  • Customer Service
  • Inbound and Outbound Calling

Languages

English
Full Professional

Timeline

Customer Service Associate

7-eleven Stores
03.2023 - Current

Bachelor of Science - Computer Engineering

RMIT University
Manogna Amara