Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MANOJ (MANNY) ABBOTT

55.ARMITAGE DRIVE, NARRE WARREN SOUTHH,VIC

Summary

Proactive and dependable leader offering 10 years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and clients. Highly skilled in workplace organization and mathematics. History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating all equipment, updating computer systems and coordinating paperwork.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Transportation Supervisor

ATS Group Of Companies
02.2022 - Current
  • Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
  • Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
  • Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
  • Fostered a culture of continuous improvement within a team by encouraging feedback from drivers on ways to enhance operational efficiency.
  • Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
  • Developed strong relationships with clients through consistent communication and excellent customer service practices.
  • Verified that drivers completed required safety training and attended quarterly driver safety meetings.
  • Monitored safe operations by conducting field safety audits.
  • Managed driver safety awards program, promoting safe driving and working safe initiative.
  • Evaluated fleet maintenance requirements regularly, scheduling services accordingly to minimize downtime.
  • Negotiated contracts with vendors and carriers to secure the best possible pricing and service levels.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.

Owner/Operator Truck Driver

StarTrack - Melbourne
08.2015 - 01.2022
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

Store Manager

United Petroleum
01.2013 - 02.2015
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.

Education

BBA - Business Economics

UNIVERSITY OF DELHI
NEW DELHI
04.1985

Skills

  • Transportation Management
  • Route Planning
  • Routing
  • Vehicle Maintenance
  • Driver supervision
  • Accident / Incident Reports
  • Compliance standards
  • Scheduling
  • Operations Support
  • Driver Safety Programs
  • Fleet Management & Logistics
  • Fleet Management
  • On-Time Delivery
  • Transportation Planning
  • Supply Chain Coordination

Certification

. HEAVY RIGID LICENSE (HR)

Timeline

Transportation Supervisor

ATS Group Of Companies
02.2022 - Current

Owner/Operator Truck Driver

StarTrack - Melbourne
08.2015 - 01.2022

Store Manager

United Petroleum
01.2013 - 02.2015

BBA - Business Economics

UNIVERSITY OF DELHI

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MANOJ (MANNY) ABBOTT