Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Affiliations
VISA STATUS
Timeline
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Manoj Cooray

Melbourne,Australia

Summary

Results-driven banking and finance professional with over 20 years of international experience across commercial banking, operations risk management, and financial reporting. Proven track record in streamlining payment processes, managing operational risks, and leading compliance initiatives in Sri Lanka, Qatar, and Australia. Currently completing Master of Professional Accounting while bringing expertise in banking operations, team management, system transformations, and stakeholder relationship management.

Overview

29
29
years of professional experience

Work History

Accounts Payable Officer

BassCare
Glen Iris, Australia
12.2024 - Current
  • Managing accounts payable processes and month-end reporting
  • Ensuring accurate and timely financial documentation
  • Supporting financial operations in healthcare environment

Supervisor / Head Teller / Customer Service Officer

Doha Bank
Doha, Qatar
03.2013 - 01.2024
  • Led high-performing teller and customer service teams in fast-paced banking environment
  • Supervised daily banking operations, cash management, and customer transactions
  • Ensured compliance with banking regulations and internal policies
  • Managed customer relationships and resolved complex service issues
  • Key Achievements:
  • Successfully led branch ISO upgrade project implementation
  • Spearheaded KYC (Know Your Customer) and EDD (Enhanced Due Diligence) compliance projects
  • Maintained exceptional customer satisfaction ratings
  • Achieved 100% audit compliance during regulatory inspections

Teller Services Officer / Operations Risk Officer

Standard Chartered Bank
Doha, Qatar
07.2010 - 03.2011
  • Managed main branch cash department operations and oversight
  • Monitored and assessed operational risks across banking operations, payments, and customer service
  • Investigated operational loss incidents and supported root cause analysis
  • Implemented corrective actions and risk mitigation strategies
  • Provided comprehensive risk documentation for internal and external audits
  • Key Achievements:
  • Successfully managed branch audit process with zero findings
  • Completed comprehensive operational risk assessment
  • Developed risk monitoring procedures that improved operational efficiency

Executive Officer

Seylan Bank Plc
Colombo, Sri Lanka
04.1996 - 07.2010
  • Developed and implemented data collection processes for departmental operating budgets
  • Prepared annual budgets and performed budget reconciliation and consolidation
  • Collaborated with department heads to ensure accuracy of financial data collection
  • Conducted monthly financial statement reviews and variance analysis
  • Prepared comprehensive month-end reports for senior management
  • Monitored and controlled departmental expenditures against approved budgets
  • Key Achievements:
  • Successfully led transformation of departmental accounting system
  • Implemented improved budgeting processes that enhanced financial accuracy
  • Established robust month-end reporting framework
  • Maintained consistent budget variance within acceptable parameters

Education

Master of Professional Accounting -

Ozford Institute of Higher Education
Melbourne, Australia
06.2025

Master of Business Administration -

University of Suffolk
United Kingdom
01.2022

Intermediate Diploma - Banking and Finance

Institute of Bankers of Sri Lanka
Sri Lanka
11.1999

Skills

  • Technical Skills
  • Banking Operations & Risk Management
  • Financial Reporting & Analysis
  • Accounts Payable Management
  • KYC/EDD Compliance
  • System Transformations
  • Audit Preparation & Documentation
  • Leadership & Soft Skills
  • Team Leadership & Supervision
  • Customer Service Excellence
  • Stakeholder Relationship Management
  • Project Management
  • Cross-cultural Communication
  • Process Improvement

Hobbies and Interests

Travel: Exploring diverse cultures and business practices, Sports: Badminton, Cycling, Swimming, Professional Development: Continuous learning in finance and accounting

Affiliations

  • Toastmasters International - Member
  • Developing leadership and communication skills

VISA STATUS

Qatar Resident Permit valid until July 7, 2026

Timeline

Accounts Payable Officer

BassCare
12.2024 - Current

Supervisor / Head Teller / Customer Service Officer

Doha Bank
03.2013 - 01.2024

Teller Services Officer / Operations Risk Officer

Standard Chartered Bank
07.2010 - 03.2011

Executive Officer

Seylan Bank Plc
04.1996 - 07.2010

Master of Professional Accounting -

Ozford Institute of Higher Education

Master of Business Administration -

University of Suffolk

Intermediate Diploma - Banking and Finance

Institute of Bankers of Sri Lanka

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Manoj Cooray