Professional experience and determination to succeed enables to make positive contributions to objectives of NSW Police Force. Prime motivation is to exercise accumulative experience and abilities to the maximum in a job that requires sound skills in providing Project Management and support services, HR reporting, document management, collect and analyze workforce data, as well as delivery of statistical and other reporting thus adding value to the portfolio. Currently seeking a position as Manager - Business Analysis and Administration where experience in providing project support, quality assurance, data analysis and management of staff administrative services can be effectively utilized.
Manager – Business Analysis and Administration - Communication Services Command: 19 June 2023 - Current
A/HR Recruitment Specialist- Technology Command : 6 August 2022 - multiple times
HR Coordinator - Technology Command: 31 May 2021 - June 2023
General Administration Officer North Shore PAC and St George LAC
Administration Coordinator - State Surveillance Branch: March 2014 - March 2015
State Intelligence Command - Roster Officer: Feb 2019 - Jan 2021
Roster Officer (3 years Combined) at State Surveillance Branch, STIB, FETSC
Administration Officer at Police Prosecutions Command: July 2018 - Jan 2019
Marine Area Command - FO/SAO
Duties performed:
KEY ACHIEVEMENTS
- In previous HR Administrative Coordinator role, I have developed robust relationships with DTI Directors, Senior Management, Project Managers & Coordinators, PMO Office, DTI Finance, Contingent Labour & Placements Team, Position Management Unit, Security Vetting & Criminal Records Units, Strategic Procurement Unit and Recruitment Agencies.
- Worked closely with DTI HR Manager to establish the Injury Management processes in DTI since November 2021.
- Developed SOPS for Contingent labour and Service Provider engagements, continuances, and separation.
•Prepared, maintained and displayed of employee daily schedules for Long Bay Complex that houses maximum and minimum security prison as well as Long Bay Hospital.
•Processed worker’s compensation leave as instructed by Staff Development Officer.
•Arranged officers to fill in vacant posts once approved by Governor/ Deputy.
•Provided resolution and maintained accurate information on client enquiries concerning State taxes and First Home benefits administered by OSR.
•Developed and implemented debt management operations and strategies to recover outstanding state tax, grants and benefits administered by OSR.
•Relieved as Retail Branch Manager and assisted with daily operational management of branch to ensure efficiency in areas such as reporting, staff scheduling and compliance.
•Provided required coaching, support, skills and tools to Team members in order to achieve branch targets for new business, conversion rate, cross-sell and up-sell.
•Provided resolution to product, underwriting, business processes and technical application enquiries received from frontline staff and other internal/external channels within SLA.