Manoj Kumar Sarmaik

Versatile Administrative professional well-versed in dental healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in d4w, MS OFFICE.

• Arrive at the dental clinic at least 30 minutes before opening
• Turn off the security alarm
• Switch on the lights, including carpule warmers
• Make sure your surveillance cameras are working
• Ensure trash bins are empty
• Prepare personal protection equipment (PPE) including long-sleeved disposable gowns, surgical face masks, caps, gloves and protective eye wear for dentists and dental assistants
• Inspect the cash drawer and count the available cash
• Empty the autoclave
• Turn on the water and processor in the X-ray room
• Lower blinds in the operatory
• Set up the operatory for the first few patients
• Empty the side of the dental chair and restock supplies such as dental bibs, needles, floss, and prophy cups and paste
• Put away clean instruments
• Make sure the dental staff clocks-in for their shift
• Checking daily banking, allocating CDBS, DHS, DVA, Third party payments to right patients accounts
• Collect patient charts for the morning huddle, including progress notes, lab results and prescriptions
• Managing KPI
• Ensure the receptionist has a complete report of the day’s appointments
• Continuously providing training to staff when required to enhance productivity and make work easy
• Host the morning meeting to keep the entire staff in the loop about the day’s schedule
• Review dental appointments for the day
• Organising sedation when required
• Keep making notes that needs to be followed up
• Greet patients and let them take their seat in the waiting room
• Review the patient charts and medical history when needed
• Track employee working hours, leave hours
• Manage payroll and paid time off
• Attending regular manager’s meeting and discussing new ideas to improve services
• Making decision within the policies of corporate
• Making staff rosters and ready to stay flexible without interrupting working hours
• Managing staff leaves, review annual leaves
• Managing staff conflicts, concerns according to policy
• Supervising staff without micromanagement, ensure daily operations are proceeding according to ADA and corporate policies
• Creating reports in d4w and interpreting data
• Checking Recalls, incomplete treatment plan, cancellation list regularly
• Managing IT issues
• Managing difficult patients
• Working within policy and procedure created by seniors
• Listening staff concerns and trying to resolve, if required taking help from senior management
• Review the accounts receivable and follow up on due accounts
• Manage the office’s finances, including budgets and financial statements, expense approvals and accrual accounts
• Contact dental insurance providers to discuss patient balances
• Organize paperwork such as treatment notes and patient medical history
• Update patient records, if necessary
• Respond to patient questions and concerns
• Fill out progress report details and secure the dentist’s signature when needed
• Fill out the routing slip to specify all procedures that were performed, including details about the patient’s next visit and prescriptions needed
• Give the patient chart, lab slip and routing slip to the receptionist before discharging the patient
• Clean and disinfect the operatory after each patient
• Check in with the dentist to record new equipment that needs to be ordered
• Manage and delegate tasks to your staff
• Meet with each employee during the day to check in, and follow up again at the end of the day
• If there’s a new employee, train and supervise them
• Check inventory to take note of the supplies that are running low and need to be ordered
• Sterilize dental instruments such as pliers, excavators, intraoral suctions and retraction equipment after each use
• Insert x-rays in patient charts
• Hang lab coats
• Make sure all operatory are clean and ready for the patients scheduled for the next day
• Find if any dental equipment is not working, arranging repair
• Open and pull up operatory blinds
• Switch off cleaning instruments
• Sterilize dental instruments
• Turn off all dental equipment such as water valves, autoclaves, dental lasers and the x-ray machine
• Drain ultrasonic scalers
• Give the lab cases to the receptionist so they are ready for pick-up
• Ensure all lab cases for upcoming patients are ready for the next day
• Consolidate patient charts, progress notes and routing slips for the patients that are scheduled for the next day
• Put away new inventory
• Switch off the lights in the office, operatory and darkroom
• Turn on the security alarm
• Lock the doors

• D4W
• MEDIREF
• HICAPS/ EFTPOS/CDBS/ AFTER PAY/ZIP PAY/ DHS/DVA
• MICROSOFT SUIT
• ADOBE
• EMPLIVE
• Outlook
• 3D Builder
• Sprint Ray CAD/CAM

Love Cooking and sharing meals

Playing Guitar ans singing refresh my mind

Writing is hobby, whenever get time , keep writing something