MANOJ BABU PARAMADAYALAN

• Collaborate closely with designers, developers, and UX/UI experts to ensure the mobile app is designed optimally according to the business requirements
• Facilitating user story mapping and backlog refinement sessions to break down complex processes into simpler, manageable parts and provide a comprehensive visualization of the user journey through the application
• Create and maintain Epics, User Stories and other PBI items to ensure it is aligned with the overall goal of the product
• Work closely with technical and business stakeholders to develop and revise strategic objectives and product roadmap for the upcoming quarter, including setting priorities, defining scope, and determining the resources needed for each project or initiative.

• Created detailed process maps and process flow diagrams using industry-standard tools such as Microsoft Visio and Lucid chart
• Facilitated workshops and stakeholder meetings to elicit and document business requirements to identify process improvement opportunities
• Worked closely with Data and Analytics team to successfully build and deliver solutions to capture and streamline incoming data requests
• Managed Integration between Confluence and JIRA and assisted QA, User Acceptance Testing (UAT) and transition to BAU
• Created blueprints and workflows within Confluence for change management and deployment plan, saving over 40% of resource’s time managing upcoming changes and deployment communications.

• One of the largest agribusinesses operating in Australia with a national network of more than 700 locations
• Nutrien Ag Solutions is at the forefront of developing and tailoring local strategies supported by technology and data
• Utilised a range of Human-Centered design techniques including Affinity Mapping, Design Sprint, Card Sorting, Ideation Workshop, Project Kick-off Workshop and User Testing to drive successful outcomes for various projects
• Worked closely with senior stakeholders, operations staff, and external clients to document and define requirements
• Designed and implemented process and change interventions that integrate strategy, technology, and people to enable process improvements that create value for clients
• Performed root cause analysis, gap analysis and proposed corrective actions to meet short- and long-term business goals
• Key involvement in requirement elicitation, Process Modelling, Design, and development of Digital Fertiliser Portal (Web & Mobile Application development)
• Prepared Business Requirements Document (BRD) and functional specifications describing the system enhancements and defining the scope for each ERP module
• Facilitated Agile ceremonies; stand-ups, retrospectives, showcases and sprint planning meetings
• Documented & designed future state processes that improve the current process gaps or automate parts of the process through the implementation of new systems/technology
• Analysed data and created insightful reports for stakeholders to support strategic decision making

Key Achievements

• Achieved up to 65% rise in the efficiency through innovative thinking, process improvement, system enhancements, and API Integration
• Completely automated the invoice process of fertiliser and inputs distribution business unit which saved the business an average of AUD 1.5 million annually
• Designed a multifaceted interface between 2 distinctive ERP systems which minimised the need for data remediation and ensured accurate financial reporting
• Headed the analytics team in developing and publishing Credit Facility reports and dashboards to provide actionable insights that support data-driven decision-making for the executive leadership team.

• Madras Link is a homewares business based in Melbourne, known for stylish designs and enduring quality
• Their products are designed in-house and sold extensively in Australia and New Zealand
• Elucidated project relevant requirements and business rules using various techniques (interviews, workshops, brainstorming sessions & questionnaires)
• Lead sessions with executive sponsors and business stakeholders
• Translated stakeholder requirements into different tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams & data flow diagrams
• Evaluated risks related to requirements implementation, testing processes, project communications, and training saving the company on average $50,000+ per month
• Utilised SQL and data analysis tools to extract data and format the results to answer specific business questions for various departments
• Developed custom reports and dashboards like Inventory Position, Shipment Inquiry, Sales Comparison Dashboard, Salesperson Commission Report etc
• Using Tableau & SAP Crystal Report

• Client Collaboration and Requirements Gathering: Managed multiple projects for various Australian clients
• This involved extensive interaction with the clients to understand and document their business requirements effectively, fostering a collaborative work environment
• Application Design and Development: Designed and developed Windows applications using .NET technologies such as C# and VB.NET
• Emphasized utilizing Object-Oriented Principles (OOPs) in implementing components and the Business Logic Layer (BLL)
• Utilized datasets, Data Grid View, Data Reader, and Data Adapter extensively for data manipulation and display
• Legacy System Overhaul and Data Migration: Successfully redeveloped and migrated a legacy application from Pronto 6.0 to VB.NET 3.5
• This overhaul included enhancing the database structure, optimizing data flows, and creating report modules per client specifications
• Further, managed data migration from the old system to the newly designed one, ensuring a seamless transition and business continuity
• Testing, Reporting and Team Collaboration: Led the creation of detailed test plans, scenarios, and scripts, and executed system and integration testing, culminating in User Acceptance Testing
• Handled defect management and reporting, ensuring issues were identified, tracked, and resolved efficiently
• Collaborated within a team setting, contributing to brainstorming sessions and knowledge sharing, strengthening the overall team performance.

• Madras Link is a homewares business based in Melbourne, known for stylish designs and enduring quality
• Their products are designed in-house and sold extensively in Australia and New Zealand
• Web Development: Leveraged business requirements to design and develop a comprehensive website and further enhanced user interface by utilizing HTML, CSS, XML, and JavaScript and incorporated image editing via Adobe Photoshop
• Reporting: Produced and maintained various reports using SQL Server Reporting Services to support warehouse and sales departments, enhancing operational efficiency
• This included writing Views, functions and stored procedures using SQL server management studio
• Maintenance and User Engagement: Provided ongoing support and maintenance of the website
• Organized periodic meetings with users to collaborate on ideas for improving the website and reviewed existing systems with users from Accounting facilities and warehouses, leading to increased operating efficiency
• Usability and User Experience: Prioritized maximum usability and user experience in all aspects of work, from designing layout and templates to conducting usability tests on interface design for cross-browser compatibility
• Extensively used Adobe InDesign for catalogue design and management, ensuring a dynamic and efficient user interface.