- Enjoy hobbies that combine physical activity with outdoor exploration
- Watching Movies and TV Shows
- Team Sports
Suraj Reddy Chilkuri
Tarneit
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hungry Jacks Pty Ltd
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Conducted performance evaluations and provided constructive feedback to employees.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Oversaw daily operations to maintain store cleanliness and organization.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Crew Member
Hungry Jacks Pty Ltd
03.2018 - 02.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
Education
Master of Science - Information And Computer Systems
Victoria University
Melbourne, VIC02-2020
Bachelor of Science - Electronics And Communications Engineering
J N T U
Hyderabad, India07-2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Retail operations
- Operations management
- Recruiting and interviewing
- Multitasking and organization
- Workplace safety compliance
- Microsoft office expertise
- Computer skills
- Multitasking Abilities
Certification
- Microsoft Office Specialist (MOS) Certification
- First Aid Certification
- CPR/AED Certification
- Fire Certification
- MYSQL
Interests
Timeline
Assistant Manager
Hungry Jacks Pty Ltd
02.2022 - Current
Crew Member
Hungry Jacks Pty Ltd
03.2018 - 02.2022
- Microsoft Office Specialist (MOS) Certification
- First Aid Certification
- CPR/AED Certification
- Fire Certification
- MYSQL
Master of Science - Information And Computer Systems
Victoria University
Bachelor of Science - Electronics And Communications Engineering
J N T U
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