Manpreet Kaur
195 Watts Road Wilson, Perth ,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Support Worker
SNS Nursing Services
07.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Wait Staff Member
Pins Palace Chinese Restaurant
02.2024 - 04.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Customer Service Representative
Imperial Lounge Indian Restaurant
07.2023 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Master of Science - Health Administration
Murdoch University
Perth, WA06.2025
Skills
- Health and safety awareness
- Cleaning and sanitizing
- Active Listening
- Customer Service
- Problem-solving abilities
- Computer Proficiency
- Payment Processing
English ,Hindi,punjabi
As an international student i am proficient in speaking, writing , reading English , Punjabi as well as Hindi language
AVAILABILITY
Monday -sunday
Timeline
Wait Staff Member
Pins Palace Chinese Restaurant
02.2024 - 04.2024
Support Worker
SNS Nursing Services
07.2023 - Current
Customer Service Representative
Imperial Lounge Indian Restaurant
07.2023 - 02.2024
Master of Science - Health Administration
Murdoch University
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