Manpreet KAUR
Craigieburn,VIC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in a fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
11
11
years of professional experience
Work History
Clinical Care Coordinator
Heritage Care Epping Gardens Aged Care
2019.03 - Current
- Providing physical and emotional support to patients/Residents and their families
- Developed, implemented, and evaluated nursing care plan for geriatric patients
- Directed and managed activities of health care assistants and subordinate nurses, as assigned
- Manage residents/representative complaints/concerns preventing escalation as per feedback in accordance with complaints policy and procedure
- Actively participates and contributes to quality activities which promote quality improvement
- Providing ongoing education to staff regarding clinical care and documentation
- Coordinate and liaise with residents and their representatives, and all other health care professionals to ensure the provision of the best possible care to our residents
- It also involves following up with all residents and their representatives to ensure the current care needs are reflective on their assessments and care plans
- Facilitated timely access to appropriate healthcare services by assessing patient needs and coordinating referrals to specialists.
- Built and maintained positive relationships with medical personnel, patients, and their families.
- Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
Registered Nurse
Hope aged care nursing home
2015.11 - 2019.03
- Providing physical and emotional support to patients and their families
- Observed and recorded patients’ responses to their individual plan of care
- Handled and responded to treatment and nursing care related queries of patients and their families
- Oversaw and assisted with delivery of excellent and safe nursing care to aged patients
- Interpreted and adhered to established nursing and aged care standards and practices
- Built and maintained positive relationships with medical personnel, patients, and their families
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Personal Support Worker
Regis Karingal Manor
2013.06 - 2015.11
Education
Understanding Vaccines and the National Immunization Program- SA Health -
South Australia
06.2021
Certificate 4 in Training and Assessment -
Chisholm online university
Melbourne, VIC01.2020
IRON Program for overseas registered Nurses -
ETEA
Heidelberg, VIC01.2015
Certificate 3 in Aged Care -
Vicseg new future training
Coburg, VIC01.2013
Skills
- Administration of flu shots and some other vaccines within the current role
- Wound care management
- Assessment and care planning ability
- Leadership abilities
- Medication administration
- Patient and family advocacy
References
Available upon request.
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual
Timeline
Clinical Care Coordinator
Heritage Care Epping Gardens Aged Care
2019.03 - Current
Registered Nurse
Hope aged care nursing home
2015.11 - 2019.03
Personal Support Worker
Regis Karingal Manor
2013.06 - 2015.11
Understanding Vaccines and the National Immunization Program- SA Health -
South Australia
Certificate 4 in Training and Assessment -
Chisholm online university
IRON Program for overseas registered Nurses -
ETEA
Certificate 3 in Aged Care -
Vicseg new future training
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