Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manpreet Kaur

Cranbourne West,Australia

Summary

Dedicated and Personable Professional with vast Customer experience. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Skilled team player with strong background.

Overview

12
12
years of professional experience

Work History

Sales Representative

Freedom Furniture Pty. Ltd
08.2021 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Real Estate Agent/ Property Stylist

YPA Real Estate Agents Cranbourne
02.2021 - Current
  • Consulted with customers to effectively guide processes of purchasing and sales
  • Managed full schedules of appointments, showings, and open houses to complete consistent sales
  • Maintained client database and followed up regularly to offer buying and selling assistance
  • Coordinated property staging to increase sales chances and achieve asking prices
  • Developed polished print and online marketing approaches for high sales success rates
  • Completed accurate legal paperwork for sales, leases, and property transfers
  • Presented purchase offers to sellers for consideration and refined proposals based on feedback to keep process moving forward
  • Used strong consultative abilities to understand customers' property needs and financial limitations, and built detailed lists highlighting potential properties.

Sales Representative

Amart Furniture
08.2017 - Current
  • Handled customer situations by making amicable decisions for customers and company
  • Identified customer needs by reviewing account information and conducting needs assessments
  • Developed and implemented sales strategies with customers
  • Interacted professionally with customers, informing individuals of sales promotions and driving product interest
  • Revamped the store's shelves to prepare for new seasonal merchandise and planned promotions
  • Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
  • Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales.

Sales Representative

The Furniture Trader
01.2014 - 11.2016
  • Assisting the store manager in daily operations of the store (occasionally assuming store responsibility in his absence)
  • Completed daily registering and store open/close functions
  • Processing all sales transactions accurately and in a timely fashion
  • Operating a cash register to process cash, check and credit card transactions
  • Assisting customers in selection of furniture in terms of wood/fabric/leather etc
  • That could best fit their requirement
  • Replenishing floor stock and processing shipments to ensure product availability for Customers.

Customer Service Representative

Big W
11.2012 - 12.2013
  • Recommended products and services to members and educated customers about relevant offerings
  • Managed inbound and outbound calls to respond to inquiries and resolve concerns
  • Acted as company ambassador, professionally delivering high level of service and high-quality support to every customer
  • Completed paperwork associated with merchandise, price adjustments, customer returns, and cash register operation
  • Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies
  • Coordinated with team members to reach sales targets by supporting complete sales cycle
  • Advised customers on status of merchandise ordered and arranged for pickup and delivery.

Education

Bachelor of Arts -

Kurukshetra University
India
04.2010

Advance Diploma in Management -

Australian nationwide College
Sydney, NSW
02.2010

Skills

  • Property staging
  • Sales negotiation
  • Marketing management
  • Team Player
  • Coordinate closings
  • Problem-solving
  • Analytical thinking
  • Relationship Building

Timeline

Sales Representative

Freedom Furniture Pty. Ltd
08.2021 - Current

Real Estate Agent/ Property Stylist

YPA Real Estate Agents Cranbourne
02.2021 - Current

Sales Representative

Amart Furniture
08.2017 - Current

Sales Representative

The Furniture Trader
01.2014 - 11.2016

Customer Service Representative

Big W
11.2012 - 12.2013

Bachelor of Arts -

Kurukshetra University

Advance Diploma in Management -

Australian nationwide College

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Manpreet Kaur