MANPREET KAUR
Boambee East,Australia
Summary
Dynamic Area Manager with a proven track record at Marks group, enhancing operational efficiency and customer satisfaction. Expert in order management and relationship building, I've successfully coached teams to exceed performance metrics. Skilled in implementing cost-control measures and motivational techniques, I've driven significant improvements in service and loyalty.
Overview
7
7
years of professional experience
Work History
Area Manager
Shamim group
Dandenong, Vic
02.2020 - Current
Manager
Marks group
Cranbourne, VIC
01.2018 - 02.2021
- Coordinated with store managers to develop plans for improving operational efficiency
- Conducted periodic reviews of inventory levels and product mix in stores
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency
- Established processes to ensure efficient workflow throughout the organization
- Coached, mentored and trained team members in order to improve their job performance
Education
Graduate Diploma - Earlyhood in Early Childhood Teaching
RMIT
Bundoora05.2023
Master of Project Management - Project Management
Latrobe
Bundoora03.2021
Skills
- Controlling costs
- Order Management
- Relationship building and management
- Operations Management
- Literacy strategies
- Student Engagement
- Motivational Techniques
- Curriculum Implementation
- Classroom Discussion Facilitation
- Classroom Management
- Scheduling and Coordination
Training and Volunteer work
- Milestone Early Learning
- Montessori education
- Good Start Early Learning
Availability
- Full Time
References
References available upon request.
Timeline
Area Manager
Shamim group
02.2020 - Current
Manager
Marks group
01.2018 - 02.2021
Graduate Diploma - Earlyhood in Early Childhood Teaching
RMIT
Master of Project Management - Project Management
Latrobe