MANPREET KAUR
Doreen,VIC
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance. Professional with deep experience in onboarding, adept at streamlining processes and enhancing employee integration. Skilled in communication, training, and building strong team relationships, always focused on delivering results. Known for reliability, adaptability, and fostering collaboration to meet organizational goals effectively. Professional Event Security Specialist with strong attention to detail and proactive approach to maintaining safety. Adept at managing crowd control, conflict resolution, and emergency response, ensuring secure environment. Known for effective teamwork, reliability, and adaptability to changing circumstances. Highly skilled in surveillance, access control, and customer service, delivering consistent and measurable results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DS Associate and Learning Ambassador
MEL8
Craigieburn , VIC
05.2025 - Current
- Scanned parcels using scanner to ensure accurate tracking and processing.
- Organized and distributed boxes efficiently for customer shipments.
- Implemented streamlined sorting and labeling techniques to enhance package processing efficiency.
- Checked parcel seals to minimize loss during transit.
- Cross-docked shipments to optimize logistics flow.
- Executed fluid unloading and loading procedures for improved turnaround times.
- Trained new and current associates on operational best practices and safety protocols.
Event Security Guard
ACES
07.2025 - Current
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
OSHC Educator (Casual)
Camp Australia
06.2025 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Supervising children during play, meals, and transitions.
- Preparing and serving snacks and meals, adhering to dietary requirements and hygiene standards.
- Organizing and facilitating a variety of activities, such as sports, games, arts and crafts, and creative arts.
- Reading stories, singing songs, and engaging in other interactive activities.
- Ensuring the environment is safe, clean, and well-maintained.
- Responding to any incidents or emergencies, following established protocols.
- Helping children develop social skills, problem-solving skills, and positive self-esteem.
- Documenting observations of children's development and behaviour.
- Participating in team meetings, planning sessions, and professional development.
Administrator
Car Rentals
07.2022 - 12.2024
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Crew Member
McDonald's
04.2022 - 09.2022
- Company Overview: Sydenham, Vic
- Sydenham, Vic
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Office Administrator
Kixtix Media
12.2016 - 02.2020
- Company Overview: Chandigarh, India
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered phone with positive attitude and asked questions to better understand customer needs.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Drove team success by quickly completing assigned tasks.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Sourced, qualified and conducted screening interviews with job candidates.
- Maintained client relationships and listened to needs and pain points to provide strategic internal feedback.
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
- Selected qualified job applicants to make hiring recommendations.
- Organized onboarding activities for new hires including orientations, paperwork, and introductions.
- Training and development of new employees regarding company procedures, standards, and goals.
- Coordinated employee schedules and set dates for company meetings and appointments.
- Created social media calendar, requiring scheduling of email blasts, social media posts, marketing campaigns and website updates.
- Chandigarh, India
Education
Masters of Information Technology - Java, Python, SQL, R, Software Management, HTML
University of New England
Armidale, NSWMasters of Computer Application -
Kurukshetra University
KurukshetraSkills
- Client relationship management
- Problem solving
- Customer service
- Employee training
- Conflict resolution
- Scheduling management
- Data reporting
- Onboarding procedures
- Recruitment management
- MS Office
Certification
Security Guard :
- Certificate II in Security Operations (CPP20218), Leaders Institute of Training and Education Pty Ltd (41313), Melbourne, VIC
- Security license with control room
First Aid and CPR :
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide First Aid
- HLTAID012 Provide First Aid in an education and care setting
Working with children check (Employee)
Availability
Available Full time
Languages
- English
- Hindi
- Punjabi
References
References available upon request
Timeline
Event Security Guard
ACES
07.2025 - Current
OSHC Educator (Casual)
Camp Australia
06.2025 - Current
DS Associate and Learning Ambassador
MEL8
05.2025 - Current
Administrator
Car Rentals
07.2022 - 12.2024
Crew Member
McDonald's
04.2022 - 09.2022
Office Administrator
Kixtix Media
12.2016 - 02.2020
Masters of Information Technology - Java, Python, SQL, R, Software Management, HTML
University of New England
Masters of Computer Application -
Kurukshetra University