Manpreet Kaur
Perth,Australia
Summary
Compassionate Community Worker known for productive and efficient task completion. Skilled in community outreach, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to address community needs and foster positive outcomes.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Community Worker
A13 Community Care
Western Australia, WA
05.2025 - Current
- Helping clients understanding NDIS plans included their funded supports.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Assistance with NDIS Plan reviews and appeals.
- Liaising with stakeholders and advocating for participants.
- Facilitated community engagement initiatives to promote local resources and support networks.
- Trained volunteers on effective communication and support techniques for community members.
- Monitored progress of clients and provided follow-up support when necessary.
- Conducted research on current social issues and collaborated with other organizations to plan events related to these topics.
- Participated in team meetings to discuss strategies for addressing complex cases or situations.
Support Worker/ Support Coordination
Access Foundation
Perth, WA
02.2024 - 05.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Personal Care Assistant
Amaroo Village Buckley Caring Centre
Perth, WA
09.2023 - 06.2024
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted in medication management for timely administration and accurate dosing, ensuring optimal health outcomes.
- Collaborated with healthcare professionals to deliver comprehensive care tailored to individual patient needs.
- Developed strong rapport with patients and families, fostering trust and open communication regarding care plans.
Assistant in Nursing
Opal Healthcare
01.2023 - 09.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Shift Supervisor
Oporto
Sydney, NSW
04.2020 - 09.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Education
Bachelor of Community Services - Community Health Services
Acknowledge Education Stotts College
Perth, WAAssistant in Nursing -
Amaroo Village Buckley Caring Centre
Perth, WASkills
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Behavioral support
- Transportation Assistance
- Documentation abilities
- Clean Driving Record
- Community Integration
- Multilingual proficiency
Timeline
Community Worker
A13 Community Care
05.2025 - Current
Support Worker/ Support Coordination
Access Foundation
02.2024 - 05.2025
Personal Care Assistant
Amaroo Village Buckley Caring Centre
09.2023 - 06.2024
Assistant in Nursing
Opal Healthcare
01.2023 - 09.2023
Shift Supervisor
Oporto
04.2020 - 09.2023
Bachelor of Community Services - Community Health Services
Acknowledge Education Stotts College
Assistant in Nursing -
Amaroo Village Buckley Caring Centre