Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Bus Operator
Brisbane City Council
10.2021 - Current
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from bus.
Received commendations for exceptional customer service and professionalism during interactions with passengers.
Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
Informed passengers about route details, schedules, transfers, and fare policies as needed.
Implemented conflict resolution strategies to maintain positive atmosphere onboard bus during challenging situations.
Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
Inventoried bus emergency and first aid supplies and equipment.
PDI Mechanic/Accessory Fitter/Service Technician
Brisbane Isuzu Eagle Farm
01.2016 - 06.2020
Selected and used bearings, seals, gaskets, sealants, and adhesives, conducting Pre-delivery
Implemented and monitored environmental regulations in the automotive mechanical industry Use and maintain workplace tools and equipment
Tested, serviced, and charged batteries; inspecting transmissions (automatic); repaired cooling systems; balanced wheels and tyres; carrying out Wheel Alignment
Installed & tested service engines, service braking systems, service steering systems and provided instructions to customers on the proper usage of their product
Used diagnostic tools to identify issues and evaluating the available information
Fixed defective or broken products or ordering the necessary parts to replace faulty or worn-out parts
Promoted the company's services
Responsible for identifying necessary vehicle service and performing the repair, service, and maintenance work
Maintained an organized, clean, and safe work area, following safeguards rules and regulations
Demonstrated the company’s core values, complying with company policies and procedures
Observed all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Security Officer
Wilson Security
11.2014 - 12.2015
Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Gathered information, identified and implemented resolution, planned follow-up and logged & filed incident report to successfully manage complaints
Reported suspicious activities and persons to law enforcement
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates
Executed security rules and procedures and calmly and promptly escorted non-complaint individuals out of building.
Education
Certificate IV – Automotive Mechanical Diagnosis -
New England College of Technology
West End, Queensland
01.2016
Advanced Diploma in Automotive Technology -
New England College of Technology
West End, Queensland
01.2016
Certificate III – Automotive Mechanical Technology -
New England College of Technology
West End, Queensland
01.2015
Grade 12(Senior Secondary) -
Overseas
01.2011
Grade 10(Matriculation) -
Overseas
01.2009
Skills
Ability to supervise daily activities, writing reports and filling out daily logs and anything else of note that occurred during their shift
Capabilities in participating in rehabilitation efforts by scheduling work assignments, counseling, and educational opportunities
Proficient in grasping new technical concepts and utilizing them in effective manner; analytical mind with ability to think clearly and logically
Possesses credibility & personal integrity that leaves lasting impressions with decision makers; an effective communicator with strong analytical / logical skills and ability to relate to people at any level of business and management
Endowed with a passion for winning as evinced through demonstrated excellence in the academic & extracurricular areas; an out-of-the-box thinker with exceptional communication & analytical skills
Keenly interested in enforcing rules & keep order, maintaining security by settling disputes, preventing disturbances
Languages
English/Punjabi/Hindi
Personal Information
Date of Birth: 08/23/1993
References
Manjit Singh ( Counter officer), 0410415858
Peter Columbine (Workshop’s Controller), 0415888298
Timeline
Bus Operator
Brisbane City Council
10.2021 - Current
PDI Mechanic/Accessory Fitter/Service Technician
Brisbane Isuzu Eagle Farm
01.2016 - 06.2020
Security Officer
Wilson Security
11.2014 - 12.2015
Certificate IV – Automotive Mechanical Diagnosis -
New England College of Technology
Advanced Diploma in Automotive Technology -
New England College of Technology
Certificate III – Automotive Mechanical Technology -
New England College of Technology
Grade 12(Senior Secondary) -
Overseas
Grade 10(Matriculation) -
Overseas
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