Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Manpreet Singh

Clyde North,VIC

Summary

Dynamic and results-driven professional with extensive experience at McDonald's Restaurant, excelling in customer service and cash handling. Proven ability to foster strong teamwork and maintain organized workspaces, enhancing operational efficiency. Adept at data entry and developing client relationships, contributing to increased customer satisfaction and store performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Staff Member

United Petroleum
11.2024 - Current
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Frequently inspected production area to verify proper equipment operation.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Liaised with management and other departments to maintain smooth operations.
  • Daily readings and open/closing off the store

Staff Member

Bottle O
08.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
  • Liaised with management and other departments to maintain smooth operations.
  • Putting away deliveries following FIFO

Assistant Store Manager

McDonald's Restaurant
09.2012 - 03.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Education

Advanced Diploma Hotel Management - Hospitality And Tourism Management

Melbourne Institute of Tourism And Hospitality
Melbourne

Skills

  • Strong teamwork
  • Cleaning and organization
  • Team Management
  • Customer relations skills
  • Data entry
  • Cash handling
  • Scheduling and coordination
  • Customer support
  • Customer service expertise

Certification

RSA

First Aid

Full Victoria driving License


Timeline

Staff Member

United Petroleum
11.2024 - Current

Staff Member

Bottle O
08.2024 - Current

Assistant Store Manager

McDonald's Restaurant
09.2012 - 03.2020

Advanced Diploma Hotel Management - Hospitality And Tourism Management

Melbourne Institute of Tourism And Hospitality

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Manpreet Singh