- Photography
- Poetry writing
- Exploring cinema
Dynamic ICT Support professional with a proven track record at Brands Australia Pty. Ltd., excelling in problem-solving and customer service. Expert in enhancing biometric ID systems through critical analysis and stakeholder collaboration, driving operational efficiency and compliance with ICAO standards. Recognized for fostering teamwork and delivering impactful training sessions.
Currently managing the internal IT internship program, mentoring junior team members and interns across support operations, training sessions, and system onboarding.
Capstone Project – Honeypot Deployment (University)
Successfully led a team-based project to design and deploy a Honeypot within a simulated enterprise network environment. The solution was used to detect intrusion attempts, analyze malicious behaviour, and enhance network security visibility. Demonstrated skills in network configuration, threat detection, and system monitoring while applying cybersecurity principles in a practical context.
CRM System Migration Project – Brands (Onsite Employment)
Played a key role in transitioning from traditional data handling methods to a modern CRM platform. Assisted in the integration of legacy customer databases, supported data cleansing and migration, and collaborated with internal teams to configure and deploy the new CRM system. Improved data accessibility and customer relationship workflows across the business.